Combined use of key performance indicators and data envelopment analysis for the performance assessment of construction companies

• Tipo: Artigo em Livro de Atas de Conferência Internacional
• Data: 2009

Autores

Isabel Maria Noronha de Resende Horta (Autor) FEUP; Ana Maria Cunha Ribeiro dos Santos Ponces Camanho (Autor) FEUP; Jorge Manuel Fachana Moreira da Costa (Autor) FEUP

Ata de Conferência Internacional

Título: Proceedings of the PMA Conference 2009

Páginas: 1-19

PMA - Theory and Practise in Performance Measurement

University of Otago, New Zealand, 14 a 17 de Abril de 2009

Classificação Científica

FOS: Ciências da engenharia e tecnologias > Outras ciências da engenharia e tecnologias

CORDIS: Ciências Sociais > Economia > Estudos de gestão > Gestão industrial

Outras Informações

Abstract (EN): The traditional Construction Industry (CI) web benchmarking systems are designed to provide results based on key performance indicators, so a single company performance measure is usually unavailable. This research aims to fulfil this gap by using Data Envelopment Analysis (DEA) as a method for complementing the information provided by the traditional assessments based on performance indicators. The Portuguese CI web benchmarking system, icBench, was used to demonstrate the advantages of integrating both approaches. The analysis included a sample of 20 Portuguese leading contractors. The assessment of contractors described in this study adopted two different perspectives: organizational performance and operations performance. Two types of DEA models were used for each perspective: one allows factor weights to vary freely and the other includes weight restrictions. The results obtained show that DEA can be a useful technique to identify efficient companies and to provide performance improvement targets for the others.

Idioma: Inglês

Tipo (Avaliação Docente): Científica

Nº de páginas: 19