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Critical event management and teamwork

Code: OPT130     Acronym: GEC

Classification Keyword
OFICIAL Medicine

Instance: 2017/2018 - 2S (of 05-02-2018 to 13-07-2018) Ícone do Moodle

Active? Yes
Responsible unit: Public Health and Forensic Sciences, and Medical Education Department
Course/CS Responsible: Master Degree in Medicine

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
MIMED 40 Mestrado Integrado em Medicina- Plano oficial 2013 (Reforma Curricular) 4 - 1,5 14 40,5

Teaching Staff - Responsibilities

Teacher Responsibility
Carla Dolores Rodrigues Carvalho de Sá Couto

Teaching - Hours

Laboratory Practice: 0,50
Seminar: 0,43
Others: 0,07
Type Teacher Classes Hour
Laboratory Practice Totals 4 2,00
Carla Dolores Rodrigues Carvalho de Sá Couto 2,00
Seminar Totals 4 1,72
Carla Dolores Rodrigues Carvalho de Sá Couto 1,72
Others Totals 4 0,28
Carla Dolores Rodrigues Carvalho de Sá Couto 0,28

Teaching language

Suitable for English-speaking students


Crisis Resources Management (CRM) focuses on cognitive and non-technical skills fundamental for optimum performance by healthcare teams. CRM explores psychological, interpersonal and environmental factors that influence healthcare, especially in unexpected and dangerous situations, where time is a key factor.

The main objectives are:

  • Understand the influence of human factors on errors
  • Identify and understand the basic principles of CRM and patient safety
  • Identify and understand the key elements of an effective team
Develop and implement strategies for proper management of critical events and effective teamwork

Learning outcomes and competences

After completing this curricular unit, students will be able to:
1. Understand the basic principles of effective teamwork
2. Apply non-technical strategies and competences to adequately resolve critical clinical situations

Working method



  1. Contextualization

    1. Human factors and errors: definitions and contextualization; Skills and types errors; Prevention strategies.

    2. Patient Safety Culture: Definition and Basis Principles.

  2. Effective teams: key features;

  3. Non-technical skills in CRM

    1. Situational Awareness

    2. Teamwork and leadership

    3. Communication

    4. Decision Making

Mandatory literature

Rhona Flin, Paul O'Connor, Margaret Crichton; Safety at the sharp end - A guide to non-technical skills, Ashgate Publishing Limited, 2012. ISBN: 978-0-7546-4598-6

Teaching methods and learning activities

Theoretical-practical classes with exercises 

Practical classes - team exercises; Performance in clinical scenarios (simulation environment) with focus on the application of non-technical skills and teamwork; Reflective discussions

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Designation Weight (%)
Exame 50,00
Participação presencial 10,00
Trabalho escrito 40,00
Total: 100,00

Calculation formula of final grade

CF = 40%xTE + 50%xEF + 10%xPA
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