Critical event management and teamwork
Keywords |
Classification |
Keyword |
OFICIAL |
Medicine |
Instance: 2017/2018 - 2S (of 05-02-2018 to 13-07-2018)
Cycles of Study/Courses
Teaching language
Suitable for English-speaking students
Objectives
Crisis Resources Management (CRM) focuses on cognitive and non-technical skills fundamental for optimum performance by healthcare teams. CRM explores psychological, interpersonal and environmental factors that influence healthcare, especially in unexpected and dangerous situations, where time is a key factor.
The main objectives are:
- Understand the influence of human factors on errors
- Identify and understand the basic principles of CRM and patient safety
- Identify and understand the key elements of an effective team
Develop and implement strategies for proper management of critical events and effective teamwork
Learning outcomes and competences
After completing this curricular unit, students will be able to:
1. Understand the basic principles of effective teamwork
2. Apply non-technical strategies and competences to adequately resolve critical clinical situations
Working method
Presencial
Program
- Contextualization
- Human factors and errors: definitions and contextualization; Skills and types errors; Prevention strategies.
- Patient Safety Culture: Definition and Basis Principles.
- Effective teams: key features;
- Non-technical skills in CRM
- Situational Awareness
- Teamwork and leadership
- Communication
- Decision Making
Mandatory literature
Rhona Flin, Paul O'Connor, Margaret Crichton; Safety at the sharp end - A guide to non-technical skills, Ashgate Publishing Limited, 2012. ISBN: 978-0-7546-4598-6
Teaching methods and learning activities
Theoretical-practical classes with exercises
Practical classes - team exercises; Performance in clinical scenarios (simulation environment) with focus on the application of non-technical skills and teamwork; Reflective discussions
Evaluation Type
Distributed evaluation with final exam
Assessment Components
Designation |
Weight (%) |
Exame |
50,00 |
Participação presencial |
10,00 |
Trabalho escrito |
40,00 |
Total: |
100,00 |
Calculation formula of final grade
CF = 40%xTE + 50%xEF + 10%xPA