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Designing the Service Experience Blueprint: Application to the Redesign of an Online Stock Trading

Title
Designing the Service Experience Blueprint: Application to the Redesign of an Online Stock Trading
Type
Summary of Presentation in an International Conference
Year
2006
Authors
Lia Patrício
(Author)
FEUP
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Raymond P. Fisk
(Author)
Other
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Scientific classification
FOS: Social sciences > Economics and Business
Other information
Language: English
Type (Professor's evaluation): Scientific
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