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Selected papers from SERVSIG Conference 2010 - Managing Service Quality Journal

Title
Selected papers from SERVSIG Conference 2010 - Managing Service Quality Journal
Type
Another Publication in an International Scientific Journal
Year
2011
Authors
Raymond P. Fisk
(Author)
Other
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Lia Patrício
(Author)
FEUP
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Other information
Type (Professor's evaluation): Scientific
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