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Business Information Services

Code: CINF047     Acronym: SIE

Keywords
Classification Keyword
OFICIAL Information Science

Instance: 2025/2026 - 1S Ícone do Moodle

Active? Yes
Responsible unit: Department of Communication and Information Sciences
Course/CS Responsible: Bachelor of Arts in Information Science

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
CINF 27 Study plan 3 - 6 41 162

Teaching Staff - Responsibilities

Teacher Responsibility
Olívia Manuela Marques Pestana

Teaching - Hours

Theoretical and practical : 3,00
Type Teacher Classes Hour
Theoretical and practical Totals 1 3,00
Olívia Manuela Marques Pestana 3,00

Teaching language

Portuguese

Objectives

To provide students with skills in the identification, exploration and retrieval of business information (BI) resources and the development of information services in this context.

Learning outcomes and competences

- Identify and access BI sources according to an information need
- Develop business information services within an organisation

- Apply strategies for evaluating business information services

Working method

Presencial

Program

1. Business information and the information society


1.1. Business information and business information services: a conceptual approach


1.2. Information professionals in business information services


2. Characterisation of business information


2.1. Types of internal and external business information


2.2. National and international business information
 networks


3. Business information services


3.1. Organisation and functioning


3.2. Evaluation of the quality of the service and its impact on the organisation

Mandatory literature

Geoffrey Jones; The^Oxford handbook of business history. ISBN: 978-0-19-957395-0
Hirsh , Sandra; Information services today : an introduction. ISBN: 978-1-5381-5670-4
Seetharaman, Priya; Cranefield, Jocelyn; Information systems: debates, applications and impacts. ISBN: 9780367730710
Schopflin, Katharine; A Handbook for Corporate Information Professionals,, Facet Publishing , 2014. ISBN: 9781856049689
Ross, Celia; Making Sense of Business Reference: A Guide for Librarians and Research Professionals, ALA Editions, 2019. ISBN: 9780838919262
Valentina Chkoniya; Handbook of research on applied data science and artificial intelligence in business and industry. ISBN: 9781799869856

Teaching methods and learning activities

Classes are expository and include the discussion of case studies and exercises.


Evaluation Type

Distributed evaluation without final exam

Assessment Components

Designation Weight (%)
Teste 50,00
Trabalho de campo 50,00
Total: 100,00

Amount of time allocated to each course unit

Designation Time (hours)
Estudo autónomo 60,00
Frequência das aulas 42,00
Trabalho de campo 60,00
Total: 162,00

Eligibility for exams

The student will receive attendance if he/she achieves at least 8 marks in each component of the assessment and meets the set deadlines (dealines available on Moodle).

Calculation formula of final grade


The assessment consists of the following components: 
- a practical group work presented in class and submitted via Moodle (TP)
- a mini-test (MT) conducted in the class on Moodle.
Each component is worth 50% of the final mark:
TP (50%) + MT (50%).

Special assessment (TE, DA, ...)

TE, DA, ... are subject to the same assessment as ordinary students.

Classification improvement

Students can only improve their assessment in the mini-test component, repeating it during the supplementary exams  period.

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