Business Information Services
| Keywords |
| Classification |
Keyword |
| OFICIAL |
Information Science |
Instance: 2025/2026 - 1S 
Cycles of Study/Courses
| Acronym |
No. of Students |
Study Plan |
Curricular Years |
Credits UCN |
Credits ECTS |
Contact hours |
Total Time |
| CINF |
27 |
Study plan |
3 |
- |
6 |
41 |
162 |
Teaching Staff - Responsibilities
Teaching language
Portuguese
Objectives
To provide students with skills in the identification, exploration and retrieval of business information (BI) resources and the development of information services in this context.
Learning outcomes and competences
- Identify and access BI sources according to an information need
- Develop business information services within an organisation
- Apply strategies for evaluating business information services
Working method
Presencial
Program
1. Business information and the information society
1.1. Business information and business information services: a conceptual approach
1.2. Information professionals in business information services
2. Characterisation of business information
2.1. Types of internal and external business information
2.2. National and international business information
networks
3. Business information services
3.1. Organisation and functioning
3.2. Evaluation of the quality of the service and its impact on the organisation
Mandatory literature
Geoffrey Jones;
The^Oxford handbook of business history. ISBN: 978-0-19-957395-0
Hirsh , Sandra;
Information services today : an introduction. ISBN: 978-1-5381-5670-4
Seetharaman, Priya; Cranefield, Jocelyn; Information systems: debates, applications and impacts. ISBN: 9780367730710
Schopflin, Katharine; A Handbook for Corporate Information Professionals,, Facet Publishing , 2014. ISBN: 9781856049689
Ross, Celia; Making Sense of Business Reference: A Guide for Librarians and Research Professionals, ALA Editions, 2019. ISBN: 9780838919262
Valentina Chkoniya;
Handbook of research on applied data science and artificial intelligence in business and industry. ISBN: 9781799869856
Teaching methods and learning activities
Classes are expository and include the discussion of case studies and exercises.
Evaluation Type
Distributed evaluation without final exam
Assessment Components
| Designation |
Weight (%) |
| Teste |
50,00 |
| Trabalho de campo |
50,00 |
| Total: |
100,00 |
Amount of time allocated to each course unit
| Designation |
Time (hours) |
| Estudo autónomo |
60,00 |
| Frequência das aulas |
42,00 |
| Trabalho de campo |
60,00 |
| Total: |
162,00 |
Eligibility for exams
The student will receive attendance if he/she achieves at least 8 marks in each component of the assessment and meets the set deadlines (dealines available on Moodle).
Calculation formula of final grade
The assessment consists of the following components:
- a practical group work presented in class and submitted via Moodle (TP)
- a mini-test (MT) conducted in the class on Moodle.
Each component is worth 50% of the final mark:
TP (50%) + MT (50%).
Special assessment (TE, DA, ...)
TE, DA, ... are subject to the same assessment as ordinary students.
Classification improvement
Students can only improve their assessment in the mini-test component, repeating it during the supplementary exams period.