Business Information Services
| Keywords |
| Classification |
Keyword |
| OFICIAL |
Information Science |
Instance: 2022/2023 - 1S 
Cycles of Study/Courses
| Acronym |
No. of Students |
Study Plan |
Curricular Years |
Credits UCN |
Credits ECTS |
Contact hours |
Total Time |
| CINF |
15 |
Study plan |
3 |
- |
6 |
41 |
162 |
Teaching language
Portuguese
Objectives
To endow students with skills to identify, explore and search Business information (BI) resources and to develop information Services in this context.
Learning outcomes and competences
- to identify and access the sources of BI in accordance with an information need
- to develop Business Information Services in organizations
- to apply evaluation strategies to the Services
Working method
Presencial
Program
1. Business information and the information society
1.1. Business information and business information services: a conceptual approach
1.2. Information professionals in business information services
2. Characterisation of business information
2.1. Types of internal and external business information
2.2. National and international business information
networks
3. Business information services
3.1. Organisation and functioning
3.2. The evaluation of the Service quality and its organisational impact
Mandatory literature
BEYNON-DAVIES, Paul ; Business information systems, Palgrave Macmillan, 2009. ISBN: 978-0-230-20368-6
DAVENPORT, Thomas H.; PRUSAK, Laurence; Working knowledge: how organizations manage what they know, Harvard Business School Press, 1998. ISBN: 0-87584-6655-6
HECKMAN, Lucy ; How to find business information: a guide for business people, investors, and researchers, Praeger, 2011. ISBN: 978-0-313-36280-4
MOSS, Rita W.; ERNSTHAUSEN, David G. ; Strauss’s handbook of business information: a guide for librarians, students, and researchers, Libraries Unlimited, 2004. ISBN: 978-1-59884-807-6
SCHOPFLIN, Katharine ; A Handbook for Corporate Information Professionals, Facet Publishing , 2014. ISBN: 185604968X
Teaching methods and learning activities
Classes are expository and include the discussion of case studies and exercises.
Evaluation Type
Distributed evaluation without final exam
Assessment Components
| Designation |
Weight (%) |
| Teste |
50,00 |
| Trabalho de campo |
50,00 |
| Total: |
100,00 |
Amount of time allocated to each course unit
| Designation |
Time (hours) |
| Estudo autónomo |
60,00 |
| Frequência das aulas |
42,00 |
| Trabalho de campo |
60,00 |
| Total: |
162,00 |
Eligibility for exams
In accordance to students' assessement rules.
Calculation formula of final grade
Complete 1 practical work and 1 mini-test via Moodle.
Each component corresponds to 50% of the assessment.
Special assessment (TE, DA, ...)
In accordance to students' assessement rules.
Classification improvement
Students may improve their marks in a final exam.