Business Information Services
| Keywords |
| Classification |
Keyword |
| OFICIAL |
Information Science |
Instance: 2016/2017 - 1S
Cycles of Study/Courses
| Acronym |
No. of Students |
Study Plan |
Curricular Years |
Credits UCN |
Credits ECTS |
Contact hours |
Total Time |
| CINF |
24 |
CINF - Study Plan |
3 |
- |
6 |
56 |
162 |
Teaching language
Suitable for English-speaking students
Objectives
To endow students with skills to identify, explore and search Business information (BI) resources and to develop information Services in this context.
Learning outcomes and competences
- to identify and access the sources of BI in accordance with an information need
- to develop Business Information Services in organizations
- to apply evaluation strategies to the Services
Working method
Presencial
Program
1. Business information and the information society
1.1. Business information and business information services: conceptual approach
1.2. The evolution of business information in the globalized economy
2. Characterization of business information
2.1. Types of internal and external business information
2.2. The organization of information and technology solutions
2.3. National and international business information
networks
3. Business information services
3.1. Models of organization and functioning
3.2. The management of products and services
3.3. The evaluation of the Service quality and its organizational impact
Mandatory literature
BEYNON-DAVIES, Paul ; Business information systems, Palgrave Macmillan, 2009. ISBN: 978-0-230-20368-6
DAVENPORT, Thomas H.; PRUSAK, Laurence; Working knowledge: how organizations manage what they know, Harvard Business School Press, 1998. ISBN: 0-87584-6655-6
HECKMAN, Lucy ; How to find business information: a guide for business people, investors, and researchers, Praeger, 2011. ISBN: 978-0-313-36280-4
MOSS, Rita W.; ERNSTHAUSEN, David G. ; Strauss’s handbook of business information: a guide for librarians, students, and researchers, Libraries Unlimited, 2004. ISBN: 978-1-59884-807-6
SCHOPFLIN, Katharine ; A Handbook for Corporate Information Professionals, Facet Publishing , 2014. ISBN: 185604968X
Teaching methods and learning activities
Classes are expository and include the discussion of case studies and exercises.
Evaluation Type
Distributed evaluation without final exam
Assessment Components
| Designation |
Weight (%) |
| Participação presencial |
20,00 |
| Trabalho escrito |
80,00 |
| Total: |
100,00 |
Amount of time allocated to each course unit
| Designation |
Time (hours) |
| Estudo autónomo |
50,00 |
| Frequência das aulas |
56,00 |
| Trabalho de investigação |
56,00 |
| Total: |
162,00 |
Calculation formula of final grade
The evaluation consists on participation in class (PC) and on an individual written assessment (IA). The student must have at least 9,5 in each of the evaluation components. PC has a value of 20% and IA has a value of 80%.
The final classification (FC) is calculated as follows:
FC = PCx0,2 + IAx0,8
Special assessment (TE, DA, ...)
The worker students are nor dismissed of any of the evaluation assessments.
Classification improvement
The improvement of the classification can be obtained through the reformulation of the works.