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Business Information Services

Code: CINF047     Acronym: SIE

Keywords
Classification Keyword
OFICIAL Information Science

Instance: 2016/2017 - 1S

Active? Yes
Responsible unit: Department of Communication and Information Sciences
Course/CS Responsible: Bachelor of Arts in Information Science

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
CINF 24 CINF - Study Plan 3 - 6 56 162
Mais informaçõesLast updated on 2016-09-17.

Fields changed: Components of Evaluation and Contact Hours, Fórmula de cálculo da classificação final

Teaching language

Suitable for English-speaking students

Objectives

To endow students with skills to identify, explore and search Business information (BI) resources and to develop information Services in this context.

Learning outcomes and competences

- to identify and access the sources of BI in accordance with an information need
- to develop Business Information Services in organizations

- to apply evaluation strategies to the Services

Working method

Presencial

Program

1. Business information and the information society


1.1. Business information and business information services: conceptual approach


1.2. The evolution of business information in the globalized economy


2. Characterization of business information


2.1. Types of internal and external business information


2.2. The organization of information and technology solutions


2.3. National and international business information
 networks


3. Business information services


3.1. Models of organization and functioning


3.2. The management of products and services


3.3. The evaluation of the Service quality and its organizational impact

Mandatory literature

BEYNON-DAVIES, Paul ; Business information systems, Palgrave Macmillan, 2009. ISBN: 978-0-230-20368-6
DAVENPORT, Thomas H.; PRUSAK, Laurence; Working knowledge: how organizations manage what they know, Harvard Business School Press, 1998. ISBN: 0-87584-6655-6
HECKMAN, Lucy ; How to find business information: a guide for business people, investors, and researchers, Praeger, 2011. ISBN: 978-0-313-36280-4
MOSS, Rita W.; ERNSTHAUSEN, David G. ; Strauss’s handbook of business information: a guide for librarians, students, and researchers, Libraries Unlimited, 2004. ISBN: 978-1-59884-807-6
SCHOPFLIN, Katharine ; A Handbook for Corporate Information Professionals, Facet Publishing , 2014. ISBN: 185604968X

Teaching methods and learning activities

Classes are expository and include the discussion of case studies and exercises.


Evaluation Type

Distributed evaluation without final exam

Assessment Components

Designation Weight (%)
Participação presencial 20,00
Trabalho escrito 80,00
Total: 100,00

Amount of time allocated to each course unit

Designation Time (hours)
Estudo autónomo 50,00
Frequência das aulas 56,00
Trabalho de investigação 56,00
Total: 162,00

Calculation formula of final grade

The evaluation consists on participation in class (PC) and on an individual written assessment (IA). The student must have at least 9,5 in each of the evaluation components. PC has a value of 20% and IA has a value of 80%.

The final classification (FC) is calculated as follows:

FC = PCx0,2 + IAx0,8 

Special assessment (TE, DA, ...)

The worker students are nor dismissed of any of the evaluation assessments.

Classification improvement

The improvement of the classification can be obtained through the reformulation of the works.

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