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Strategic Planning of Information Systems

Code: MCI0003     Acronym: PESI

Keywords
Classification Keyword
OFICIAL Information Science

Instance: 2009/2010 - 1S

Active? Yes
Web Page: http://twiki.fe.up.pt/bin/view/PESIMCI0910/WebHome
Responsible unit: Department of Informatics Engineering
Course/CS Responsible: Master in Information Science

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
MCI 31 Plano de estudos oficial 1 - 6 60 162

Teaching language

Portuguese

Objectives

Aims

To endow students with skills to plan information systems and technologies in an organization in a strategic perspective.

Learning Outcomes

Strategy and information systems

- to identify the challenges of information systems and associated solutions;
- to show how information systems can support different types of strategies;
- to state and asses strategic matters in the development of an information system;
- to show how information systems can help companies using synergies, key skills and strategies based on network in order to reach competitive advantages;
- to assess the challenges of strategic information systems associated to innovative management solutions;
- to describe in a historical perspective the information systems in organizations using Nolan’s model;
- to describe the critical success factors of information systems and consequences of lack of strategy of information systems and information technologies;
- to describe the strategy involving information systems and information technologies using Earl’s model;
- to describe and apply the cycle model of strategic development of information systems;
- to describe and apply the model to the strategic development of information systems

Strategic analysis for IS

- to define a business strategy, IS strategy, IT strategy, strategic alignment;
- to distinguish IS planning and IS strategic planning;
- to be capable of assessing the strategic impact of IS in organizations;
- to state the main approaches of strategic planning and its application on strategic planning of information systems;
- to state the reasons of the gap between the theory and practice of strategic planning of information systems.

Strategies of information and knowledge management

- to explain the concepts of information management, knowledge management, collaboration, information and knowledge sharing;
- to identify the types of information culture and describe its influence on the definition of information and knowledge strategies in organizations;
- to explain the narrow relationship between collaboration and information management in present organizations;
- to explain the emergence of the collaborative networks of organization as a business strategy supported by IS;
- to analyse an organizational situation and specify a collaboration and information management strategy.

Program

M1: Introduction to strategic IS and strategic planning

Information Systems (IS) Information Technology systems (IT), Human Activities Systems (HAS), Information Systems Planning (ISP) Strategic Information Systems Planning (SISP)
Historical perspective of the evolution of IS. Stage of the development of IT/IS (Nolan 1979). The different stages in the evolution of IS: Data Processing Era; Management Information Systems Era; Strategic Information Systems Era.
Cycle of strategic development and strategy involving IS/IT. Model for strategic planning of IS/IT.

M2: Strategic analysis of IS/IT

Cycle of strategic development
Business strategy:
Techniques and tools for strategic analysis: SWOT analysis, External environment analysis, Macro environment analysis, Porter’s five forces (competitive forces), Critical success factors, Internal environment analysis, Resources analysis, Core capacities and skills, Value chain, Strategic options, Business portfolio, Balanced scorecard.

Business Model:
Concept of business model and Typologies of business models

Information architecture:
IS planning. Zachman and Ward frameworks. Business processes, Modelling business processes, Business Systems Planning.
Conceptual modelling as a business and information systems planning tool.

Information system:
MacFarlan application portfolio. Investment assessment and establishment of priorities in the various application portfolios.
M3: Strategies of information and knowledge management
Information as an asset. Information culture.
Implementation of enterprise systems of information and knowledge management. Management of information assets. Policies and implementation aspects. Management of knowledge resources.
Methodologies, tools and techniques for information and knowledge management in organizations. Knowledge management as a technological process vs. social process. Tools to collect and share knowledge.
Planning and analysis of requirements of information and knowledge management systems. Social networks. Actor network theory.
Implementation of information management system: content management; collaborative writing; other collaborative technologies.

Mandatory literature

Claudio Ciborra; The Labyrinths of Information: Challenging the Wisdom of Systems, Oxford University Press, 2002
Ward, John; Strategic planning for information systems. ISBN: 0-471-96183-3
Keneth Laudon, Jane Laudon; Management Information Systems, Prentice Hall; 10 edition (February 27, 2007), 2007. ISBN: 0132337746

Teaching methods and learning activities

Theoretical classes provide students with the conceptual, theoretical and methodological basis to carry out the projects.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Description Type Time (hours) Weight (%) End date
Attendance (estimated) Participação presencial 48,00
Work assignment 1 Trabalho escrito 24,00 2009-10-31
Work assignment 2 Trabalho escrito 48,00 2009-11-30
Work assignment 3 Trabalho escrito 12,00 2009-12-18
Exam Exame 2,00
Total: - 0,00

Amount of time allocated to each course unit

Description Type Time (hours) End date
Class preparation Estudo autónomo 20
Study to prepare the exam Estudo autónomo 20
Total: 40,00

Eligibility for exams

Execution of assignments A1, A2, A3
Students have to reach a minimum grade of 40% in all components

Calculation formula of final grade

A1 – 20% of the final grade
A2- 30% of the final grade
A3- 20% of the final grade
E- 30% of the final exam

FG= 0.2*A1+0.3*A2+0.2*A3+0.3*E

Minimum grade of the exam: 8 out of 20

Special assessment (TE, DA, ...)

Working students have to perform the scheduled assignments.

Classification improvement

Students may improve the grade of assignment 3.
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