Business Information

Code:

CINF017

Acronym:

INFE

Instance: 2012/2013 - 2S

Active?	Yes
E-learning page:	https://moodle.fe.up.pt/
Responsible unit:	Department of Informatics Engineering
Course/CS Responsible:	Bachelor of Arts in Information Science

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
CINF	33	Plano Oficial a partir de 2008/2009	3	-	5	-

Teaching language

Portuguese

Objectives

To teach theories, concepts, models and techniques related with information and knowledge management in an organizacional context.

To problematize, according to Information Science perspectives, the trends of technological evolution related with information and knowledge in the organizations.

Learning outcomes and competences

At the end of the course, students should be able to: 

• Debate and argue the benefits and problems of the management of information and knowledge in organizations, from an Information Science perspective;
• Explain the concept of enterprise information management (ECM), its components and and processes: content management, document management, record management, business process management;
• Describe and justify the aplication of methods for planning and implementing strategies for enterprise content management;
• Plan and manage a low complexity ECM implementation project;
• Select and apply methods for content organization and classification in enterprise digital platforms;
• Characterize modern information technologies used in enterprise information and knowledge management.

Working method

Presencial

Program

1. Enterprise Content Management     

• Enterprise strategies and technologies to capture, manage, store, preserve and deliver organizational content   
• Technologies and solutions for DM, ERM, BPM, WCM, and Collaboration     
• Information governance structure and responsibilities     
• Integration techniques and migration     
• Implementation planning and execution

2. Information Organization & Access     

• Enterprise search     
• Content inventory and classification     
• Taxonomy creation and management     
• Information presentation

3. Collaborative Information Management   

• Collaborative processes in organizations   
• Organizational structures and cultural contexts for collaboration   
• The opportunities and dillemas of information and knowledge sharing   
• Technologies and the convergence of collaboration and information management

4. Trends in Enterprise Information Management     

• Enterprise 2.0: Evolution and definition of Enterprise 2.0 technologies; Frameworks and concepts; Worker models for Enterprise 2.0; Assessing organizational readiness; Best practices for implementing Enterprise 2.0;     
• Semantic Web: concepts and technologies applied to EIM.     
• (here it is supposed to have several "hot topics" to be analysed in the lght of the previous chapters)

Mandatory literature

Danny Wallace; Knowledge Management: Historical and Cross Disciplinary Themes, Libraries Unlimited, 2007. ISBN: 978-1-59158-502-2
Ann Rockley; Managing Enterprise Content: A Unified Content Strategy, New Riders, 2002. ISBN: 978-0735713062
William Inmon ; Business Metadata: Capturing Enterprise Knowledge, Morgan Kaufmann, 2007. ISBN: 978-0123737267

Teaching methods and learning activities

Project oriented learning

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Description	Type	Time (hours)	Weight (%)	End date
Analysis and discussion of papers	Trabalho escrito	12,00	15,00
Discussion in classes	Participação presencial	6,00	5,00
Semester project (goup)	Trabalho laboratorial	56,00	30,00
Semester project (class)	Trabalho laboratorial	28,00	20,00
Exam	Exame	2,00	30,00
	Total:	-	100,00

Amount of time allocated to each course unit

Description	Type	Time (hours)	End date
Study	Estudo autónomo	16
	Total:	16,00

Eligibility for exams

Minumum grade of 40% in all evaluation components.

At least 75% of presences in the class.

The frequency of previous years does not apply to current year.

Calculation formula of final grade

Final grade = 0,5*practical assignments+0,2*theoretical assignments+0,3*exam

Practical assignments:

• Work assignment 1 (class) - 30%
• Work assignment 2 grupo - 70%

Special assessment (TE, DA, ...)

Working students, and others with similar frequency status, must undertake the 2 proposed practical assignments. They must integrate the working groups and be present in the classes where presentations and evaluations are planned.

Classification improvement

Only the grade of theexam is allowed to be improved