Health Care Organizational Quality

Code:

MSP12_24

Acronym:

MSP12_24

Keywords
Classification	Keyword
OFICIAL	Health Administration

Instance: 2016/2017 - 2S

Active?	No
Responsible unit:	Department of Public Health and Forensic Sciences, and Medical Education
Course/CS Responsible:	Master Degree Course in Public Health

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MSP	0	Master Degree Public Health - Official Plan12	1	-	3	27	81

Teaching language

English

Objectives

In this Course students must be able to assess the growing relevance of this area, understand the main models and quality systems, and to values patient safety. Students must develop the concept of risk in healthcare, understand how quality issues shouldcondition management and political decisions, and also, should define real cases related to the theme.

Learning outcomes and competences

The main purpose of this optional course is to introduce medical students to quality concepts and patient safety. For this, students will get in touch with various definitions and with examples of quality breaks and its consequences.

Working method

Presencial

Program

Introduction to Quality. The importance of quality in management. Quality Models and Systems. Continuous Quality Improvement. Measuring Quality and introducing indicator systems. Quality Auditing. Variability in the provision of care and the consequences of non-quality in Medicine. What is patient safety? The importance of human factors to patient safety. Error in Medicine - causes, types and ways to avoid it. Learning from errors.

Mandatory literature

Sara J. Singer, Timothy J. Vogus; Reducing Hospital Errors: Interventions that Build Safety Culture, 2013. Annual Review of Public Health 34:373-396.

Complementary Bibliography

National Advisory Group on the Safety of Patients in England; A promise to learn– a commitment to act- Improving the Safety of Patients in England
. Trivedi AN, Nsa W et al. ; Quality and equity of care in US hospitals, N Engl J Med. 2014 Dec 11;371(24):2298-308.

Teaching methods and learning activities

Ten seminars of 2,5 hours each, for a total of 25 hours per student. These sessions will be conducted by individuals with large experience in the subjects that are relevant for the course objectives.

Evaluation Type

Evaluation with final exam

Assessment Components

Designation	Weight (%)
Prova oral	100,00
Total:	100,00

Eligibility for exams

Attendance of at least 75% of all classes.

Calculation formula of final grade

Final oral examination.