Organizational Behaviour

Code:

ESG0004

Acronym:

CO

Keywords
Classification	Keyword
OFICIAL	Economics

Instance: 2020/2021 - 2S

Active?	Yes
Responsible unit:	Department of Informatics Engineering
Course/CS Responsible:	Master in Services Engineering and Management

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MESG	25	Syllabus since 2007/08	1	-	6	42	162

Teaching language

English

Objectives

CONTEXT: In the context of the global market, the qualitative increase of training can be regarded as an inseparable condition from the progressive efficiency of organisations. Even though the confrontation with an uncertain and complex environment represents a factor of instability, it also represents an important challenge to the ability of managing change as a factor of organisational development. Thus, it is important to train leaders with essential knowledge and skills of performance increase in the domain of human capital. It will enable them to mobilize an important potential to carry out initiatives which aim not only to improve professional performances, but also a systematic improvement of the ways of work organisation with positive consequences in organisational behaviour. It will thus increment the availability of diverse professionals to work in a group towards a common objective.

 

OBJECTIVES:

• To identify the most common ways of work organisation, the different types of structures and the main constituent elements of organisation culture; to define the most significant behavioural factors which facilitate/inhibit leadership success in organisational contexts;

 

• To apply intervention techniques of generation of change, to command leadership strategies, to use negotiation skills and control collaborators performance using practical instruments to run the individual and group action in the sense of meeting organisational objectives.

 

• To interiorise the necessary changes to a new attitude of generation of innovation, development of a leadership profile and the increase of entrepreneurship capacities. To be aware that a good group performance is the key factor of a leader’s performance, which intervention has to guarantee a constant qualification of his/her team(s), as well as the progressive efficiency at the organisational behaviour level.

 

Learning outcomes and competences

LEARNING OUTCOMES:

-Assessing and managing organizational behaviour in a global market context with characteristics of innovation and strong competitiveness.

-Analyze the human resources of an organization, define their needs in terms of management and apply leadership strategies adjusted to each case.

NCSEE SKILLS:  B1 a B28; D23 a D26; J13 a J21

http://www.entre-ed.org/Standards_Toolkit/

Working method

À distância

Program

 

1. Human behaviour in organisations
2. Teamwork management
3. Interaction control and conflict resolution
4. Evolution of models of work organisation
5. Organisational structure and culture
6. Strategic analysis and change in organisations
7. Leadership and group management
8. Management of different leadership styles
9. Techniques of professional negotiation
10. Techniques for successful presentations

 

Mandatory literature

Manuel Firmino Torres; Textos de Apoio

Complementary Bibliography

Clegg S.R., & Cooper C.L.; Handbook of Organizational Behaviour, Sage, London, 2008
Cooper, C.L.; Leadership and Management in the 21st Century: Business Challenges of the Future, Oxford University Press, 2004
Cooper, C.L., & Burke, R.; The Peak Performing Organization, Routledge, London and New York, 2008
Nelson, D., & Cooper, C.L.; Positive Organizational Behavior, Sage, London, 2007
Robbins, S, P.; Organizational Behavior - Concepts, Controversies, Applications., 4th Ed. Englewood Cliffs, NJ: Prentice Hall, 2004
Schein, E. H.; Organizational culture and leadership: A dynamic view., 4th Ed. San Francisco: Jossey-Bass, 2010
Yukl, G. A.; Leadership in organizations, 7th Ed. Englewood Cliffs, NJ: Prentice-Hall, 2010

Comments from the literature

Obligatory literature: Texts support for all content of the program provided by the teacher, as well as a supplementary bibliography listing.

Teaching methods and learning activities

Theoretical and practical classes: Expository and interrogative methods, using different audiovisual equipments, such as boards, overhead projectors and/or computer with video projector. Demonstrative and active methods are also used with practical activities, cases analysis and exercises of behavioural training in order to improve the skills related to the different levels of application of course unit themes.

keywords

Social sciences > Psychological sciences > Psychology > Social psychology

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Designation	Weight (%)
Exame	50,00
Trabalho escrito	50,00
Total:	100,00

Amount of time allocated to each course unit

Designation	Time (hours)
Elaboração de relatório/dissertação/tese	25,00
Estudo autónomo	50,00
Frequência das aulas	36,00
Trabalho de campo	25,00
Total:	136,00

Eligibility for exams

Attendance to 75% of classes and compulsory attendance in the assessment moments.

Calculation formula of final grade

Individual written test – 50% of the final grade (= 10 marks) + Group assignment – 50% of the final grade (= 10 marks) Comment: Students have to reach a minimum grade of 50% in both assessment (5+ 5 marks) components to complete the course unit. The sum of these two classifications have to be at least 9.5 on a scale of 0 to 20.

Examinations or Special Assignments

Individual written test: it comprises all the course unit themes and takes place at the end of the semester. Group assignment: development of a report and presentation for the application of the subjects with relevance to the organisational behaviour.

Special assessment (TE, DA, ...)

Identical to ordinary students. Although working students are dismissed from classes, there is an obligation to be present in moments of evaluation and perform the work described in the evaluation components.

Classification improvement

Students may improve their grades by repeating the individual written exam and group assignment.

Observations

Attendance: please, send an email to schedule a meeting.