After-Sales Maintenance and Car Control Systems

Code:

EM0082

Acronym:

MRSCA

Keywords
Classification	Keyword
OFICIAL	Manufacturing and Automotive Engineering

Instance: 2010/2011 - 1S

Active?	Yes
Responsible unit:	Materials and Technological Processes Group
Course/CS Responsible:	Master in Mechanical Engineering

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIEM	11	Syllabus since 2006/2007	5	-	6	70	160

Teaching language

Portuguese

Objectives

By the end of the semester, students should:
- be acquainted with the most important mean of transportation of the 20th and 21st century;
- understand the processes related to the production and development of the product, its distribution and maintenance;
- master the preventive and maintenance repair processes related to automobile distribution;
- operate and be acquainted with automobile control systems: driving safety and control, engine management, brakes, steering and comfort equipments.

Program

Automobile distribution
Product cycle
Project, development and experimentation
Market and trends, influence on production, time-to-market
Distribution cycle
Distribution chains, car selling networks, USA, Europe, among others
“Where the big money is”
Maintenance
Influence of project types on automobile maintenance
Influence of legal, environmental and safety requirements
Repair
Preventive and curative maintenance

Automobile control systems
Mechanics, electro mechanics and mechatronics
Engine management
Management of control parts
Management of security parts
Management of comfort equipment

Preventive, active and passive safety

Complementary Bibliography

James P. Womack, Daniel T. Jones, Daniel Roos; The Machine That Changed the World : The Story of Lean Production , Free Press, 2007. ISBN: 978-0-7432-9979-4
James P. Womack, Daniel T. Jones, Daniel Roos; The Machine That Changed the World : The Story of Lean Production , Free Press, 2007. ISBN: 978-0-7432-9979-4

Teaching methods and learning activities

Theoretical classes, seminars and sessions/conferences with experts, case methods, reports and working groups

Evaluation Type

Distributed evaluation with final exam

Eligibility for exams

According to General Evaluation Rules of FEUP

Calculation formula of final grade

Final exam (40%) + bibliographic report or practical assignment (30%) + case method in group (20%) + sessions/conference reports, initiative skills, dedication and case method (10%)

Examinations or Special Assignments

Group discussion about case method
Bibliographic report or practical assignment

Special assessment (TE, DA, ...)

A practical assignment about a theme proposed or approved by the Professor. Exam (50% of the final mark), practical assignment (50% of the final mark)

Classification improvement

A written exam

Observations

“You may delay, but time will not” – Benjamin Franklin