Personal and Interpersonal Skills

Code:

EEC0015

Acronym:

CPIN

Keywords
Classification	Keyword
OFICIAL	Personal and Communicational Development

Instance: 2012/2013 - 1S

Active?	Yes
Responsible unit:	Department of Informatics Engineering
Course/CS Responsible:	Master in Electrical and Computers Engineering

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIEEC	243	Syllabus (Transition) since 2010/2011	2	-	5	56	136
		Syllabus	2	-	5	56	136

Teaching language

Portuguese

Objectives

● To identify/acquire the essential skills in order to maximize personal and interpersonal performance. ● To apply techniques of personal development, to use strategies of group interaction and manage different communication resources, in order to reach a progressive efficiency in the working processes and a high effectiveness in the results. ● To raise awareness regarding soft skills and the changes which need to be developed in the individual profile, in order to improve the future professional activity in electrical and computers engineering.

Learning outcomes and competences

LEARNING OUTCOMES: At the end of this course students should be able to successfully use their personal and interpersonal skills both in informal situations and in academic/professional contexts.

SKILLS (CDIO): 2- Personal and professional skills 2.2-Experimentation and knowledge discovery 2.4-Personal skills and attitudes 2.5-Professional skills and attitudes 3-Interpersonal skills 3.1-Group work 3.2-Communication 4-Conceiving, designing, implementing and operating systems in the enterprise and societal context 4.1-External and social contexts 4.2-Enterprise and business contexts

Working method

Presencial

Program

1. Quality Customer Service (Internal/External) 2. Interaction and Communication Attitudes 3. Rules of Professional Communication 4. Signs of Non-Verbal Communication 5. Preparation and Guidance of Reunions 6. People Management in Organizations 7. Development of Teamwork 8. Micromarketing and Professional Effectiveness 9. Oral, Written and Audiovisual Communication 10. Development of Personal Responsibility 11. Maximization of creative capacity

Mandatory literature

Manuel Firmino Torres; Textos de Apoio

Complementary Bibliography

Cragan, J., Wright, D., & Kasch, C.; Communication in Small Groups: Theory, Process, and Skills., MA: Wadsworth Publishing., 2008
Goldberg, H.; The Entrepreneurial Engineer: Personal, Interpersonal, and Organizational Skills for Engineers in an Age of Opportunity., New Jersey: John Wiley & Sons., 2006
Neves, J. G., Garrido, M. Simões, E.; Manual de Competências – Pessoais, Interpessoais e Instrumentais (Teoria e Prática)., Edições Sílabo, (2ª edição)., 2008
Van Emden, J., Becker, L.; Presentation Skills for Students, Edition 2, Publisher Palgrave Macmillan., 2010

Comments from the literature

List of supplementary bibliography for all contents of the program provided by the regent and accessible through the SIGARRA.

Teaching methods and learning activities

Theoretical classes: presentation of the themes with audiovisual support: blackboard, overhead projector and/or computer with datashow.
Practical classes: explanation of the themes with audiovisual support: blackboard, overhead projector and/or computer with datashow; practical activities, case analysis and exercises of behaviour training, in order to improve the skills related with the different themes of the course.

keywords

Social sciences > Psychological sciences > Behavioural sciences
Social sciences > Psychological sciences > Psychology > Social psychology

Evaluation Type

Distributed evaluation without final exam

Assessment Components

Description	Type	Time (hours)	Weight (%)	End date
Attendance (estimated)	Participação presencial	49,00
Mini-tests	Teste	3,00	50,00
Report and presentation of assignment	Trabalho escrito	20,00	40,00
Individual performance	Participação presencial		10,00
	Total:	-	100,00

Amount of time allocated to each course unit

Description	Type	Time (hours)	End date
Follow-up lessons	Estudo autónomo	20
Preparation mini-tests	Estudo autónomo	20
Information research	Elaboração de relatório/dissertação/tese	10
Working meetings	Elaboração de relatório/dissertação/tese	14
	Total:	64,00

Eligibility for exams

Attendance to 75% of the practical classes and compulsory attendance to the assessment components.

Calculation formula of final grade

Final Classification: Assessment of theoretical classes (50%=10 values) + Assessment of practical classes (50%=10 values) Note: Students have to reach a minimum mark of 50% in each of the components and reach a minimum mark of 9,5 out of 20 in the final mark.

Examinations or Special Assignments

Assessment Components: MT- 2 mini-tests about theoretical classes (individual assignment) WR- A written report (group assignment) P- Oral presentation (individual assignment) with audiovisual support (group assignment) IP- Individual performance during classes

Special assessment (TE, DA, ...)

It is the same as for ordinary students. Although working students are exempt from classes, there is an obligation to be present in the evaluation moments and perform the work described in the evaluation components.

Classification improvement

Students can improve their marks in the next year.

Observations

Office hours: tuesday- 11.30 am to 12.30 am. Office: I-327
Note: Please send an email scheduling a meeting; or to schedule a meeting in another day or time.