Information Systems Analysis I

Code:

CINF001

Acronym:

ASI1

Instance: 2009/2010 - 2S

Active?	Yes
Web Page:	http://moodle.fe.up.pt/0809/course/view.php?id=548
Responsible unit:	Department of Informatics Engineering
Course/CS Responsible:	Bachelor of Arts in Information Science

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
CINF	51	Plano Oficial a partir de 2008/2009	2	-	6	-

Teaching language

Portuguese

Objectives

To endow the students with abilities to analyze, to plan and to specify information systems in organizations. These abilities include:
1. technical abilities that qualify the students to understand information systems architectures and applications in an organization,
2. social abilities that qualify the pupils to analyze and to intervine in organizacional situations that involve the planning and use of information systems.
One intends that the students acquire a socio-technical attitude relative to informatics in the organizations, reflected on the theories, methodologies and models that will go to use.

Program

Part A - Information Systems in the Organizations

1. Information and Systems

1.1 The domain of the Information Systems and Computer science.

1.2 Information, Systems
Semiotics, pragmatic, syntax, semantics. Data, information, knowledge. General theory of Systems, systems thinking and computer science. Types of information systems. Systems of Human Activities.

1.3 Applications of the information systems
Generic models of information systems. Transaction processing systems. Management information systems and decision support systems. Systems to support colaborative work. Enterprise integration, integration of data, integration of processes. Document and content management systems. Management of the knowledge.

2. Use and impact of information systems

Contexts of use. Interfaces, usability. Involvement, satisfaction and resistance of “stakeholders”. Impact in the organization, groups and individuals. Assessment of the impact. Success and failure of information systems. Dimensions of failures. Lessons to learn and strategies to prevent failure.

3. Organization and Information Systems

3.1 Organization
Perspectives of action and institution. Organizacional structure. Interaction between organizacional structure and IS. Organizacional culture. Interaction between the organizacional culture and IS. Organizational processes. The perspective of business processes. Value chain. Chains of suppliers and customers. Business strategy. Informatics strategy.

3.2 Organizacional environment
The economic environment. Economic systems. The effect of the economic environment in IS. IS and the competitiveness of the companies. Information Economy. The social environment. The interacção between IS and the social environment. The political environment. Interacção between IS and political systems. “E-government” and tele-democracy.


Part B - Planning and development of information systems

4. Development of information systems

4.1 Conception, analysis and design of IS
The process of development of IS. Value for the business. Cost-benefit analysis. Risk analysis of risk. Feasibility studies. Analysis of IS. Specification of requirements. Analysis of the system of human activities. Socio-technical design. Participation of “stakeholders”. Components of the system design.

4.2 Construction, implementation and maintenance of IS
Information technology system construction. Package construction. Types of systems implementation. Social systems implementation. Assessment of the implementation. Reasons for the maintenance of IS. The maintenance process. Configuration Management.

5. Planning of information systems

5.1 Organizacional analysis
Aproaches to organizacional analysis. Examples of process design. Phases of process reengineering. Interpretative methodologies. “Soft systems methodology”.

5.2 Informatics planning
The value of informatics planning. Boardings to the informático planning. The process of informático planning. Methods and organization of a planning process. Assessment. Vision. Strategical plans. Operational plans.

5.3 Informatics strategy
Components of information strategy. Organizacional alignment. Information strategy. Strategy of information systems. Information technology strategy.

5.4 Strategic Information Systems
Support and strategical IS. The changing nature of the strategic IS. Strategic IS, planning and the informatics infrastructure.

Mandatory literature

Beynon-Davies, Paul; Information systems. ISBN: 0-333-96390-3
Laudon, C. Kenneth; Management information systems. ISBN: 1-405-87276-4
David Boddy, Albert Boonstra, Graham Kennedy; Managing Information Systems: Strategy and Organisation, Financial Times/ Prentice Hall, 2008. ISBN: 978-0273716815

Software

Plone - Sistema de Gestão de Conteúdos


CMapTools

Evaluation Type

Distributed evaluation with final exam