Management of Change in Water Companies

• Type: Book
• Date: 2014

Authors

Joaquim Poças Martins (Author) FEUP

Publisher

IWA PUBLISHING

LONDON

Scientific classification

FOS: Engineering and technology > Other engineering and technologies

Other information

Resumo (PT): Management of Change in Water Companies tells real stories of real water companies that went through processes of change and achieved their best results ever in just a few years. It reflects the personal experience of the author from leading processes of change in five different water supply/sewage companies, between 10 and 120 years old and serving from 200,000 to 4,000,000 people. It is about how to modernize old-fashioned organizations, how to make the companies profitable, how to promote efficiency, how to deal with overstaffing, how to plan, finance, build and maintain infrastructure, how to introduce innovation, how to motivate people, how to deal with clients, regulators, unions, shareholders, politicians and the press and how to achieve sustainability. The case studies show, for instance, how to bring water losses from over 50% to below 20%, how to connect 100,000 existing buildings to a new sewage system in 4 years and how to get millions of people walking along the banks of rehabilitated urban creeks, rivers and beaches. This book combines case studies, management theory, comparative analysis of situations reported in the literature and the personal experience of an author that has lead a number of successful processes of change in different water companies.

Abstract (EN): Management of Change in Water Companies tells real stories of real water companies that went through processes of change and achieved their best results ever in just a few years. It reflects the personal experience of the author from leading processes of change in five different water supply/sewage companies, between 10 and 120 years old and serving from 200,000 to 4,000,000 people. It is about how to modernize old-fashioned organizations, how to make the companies profitable, how to promote efficiency, how to deal with overstaffing, how to plan, finance, build and maintain infrastructure, how to introduce innovation, how to motivate people, how to deal with clients, regulators, unions, shareholders, politicians and the press and how to achieve sustainability. The case studies show, for instance, how to bring water losses from over 50% to below 20%, how to connect 100,000 existing buildings to a new sewage system in 4 years and how to get millions of people walking along the banks of rehabilitated urban creeks, rivers and beaches. This book combines case studies, management theory, comparative analysis of situations reported in the literature and the personal experience of an author that has lead a number of successful processes of change in different water companies.

Language: Portuguese

Type (Professor's evaluation): Scientific

No. of pages: 200

ISBN: 9781843391951