An intelligent interface agent for an airline company web portal

• Type: Article in International Conference Proceedings Book
• Date: 2009

Authors

Luis Sá Barbosa (Author) FEUP; António J. M. Castro (Author) FEUP; Luís Paulo Reis (Author) FEUP

Conference proceedings National

Title: EPIA'2009 - 14th Portuguese Conference on Artificial Intelligence

Pages: 181-192

EPIA'2009 - 14th Portuguese Conference on Artificial Intelligence

Aveiro, Portugal, 12 a 15 de Outubro de 2009

Scientific classification

FOS: Engineering and technology > Electrical engineering, Electronic engineering, Information engineering

CORDIS: Technological sciences > Technology > Knowledge technology ; Physical sciences > Computer science > Cybernetics > Artificial intelligence

Other information

Abstract (EN): In this paper we introduce an implementation of an Intelligent Interface Agent to support the use of a web portal in an airline company. The interface agent architecture and data model is presented. We formalized concepts such as relevance and proximity regarding the data structure. The concepts of personal opinion and general opinion are also introduced and formalized. A statistical analysis was performed to obtain the best value when processing the general opinion. Some results of that analysis are presented and we conclude discussing our work and presenting future improvements.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 12