Studying the impact of the organizational structure on airline operations control

• Type: Chapter or Part of a Book
• Date: 2014

Authors

Nuno Machado (Author) Other; António J. M. Castro (Author) FEUP; Eugénio Oliveira (Author) FEUP

Book

Title: Advances in Artificial Transportation Systems and Simulation

Pages: 103-124

ISBN: 9780123973283; 9780123970411

Publisher: Elsevier

Indexing

Scopus - 0 Citations

Other information

Authenticus ID: P-00G-PEE

DOI: 10.1016/b978-0-12-397041-1.00006-6

Abstract (EN): This chapter introduces work practice modeling and simulation as a mean to assess and evolve the airline organizational structure performance. It departs from the empirical knowledge conveyed through interviews with airline operators and builds an analytical infrastructure geared toward evaluating the current and hypothetical organizational structures. To better reproduce the operational control challenges faced by airline companies it uses real pre- and postoperational data containing scheduled flights, delay codes and aircraft, and crew rosters. By the end of the research study, the simulation of the same operational scenario across four distinct organizational structures demonstrated improvements of up to 15% in disruption handling time and of up to 21% in collaborator stress.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 22