You are here: Start > Publications > Is the Service Recovery Paradox Ephemeral? A longitudinal Research in a Portuguese Bank Call Center > View related publications
Copyright 1996-2025 © Faculdade de Engenharia da Universidade do Porto
I Terms and Conditions
I Accessibility
I Index A-Z
I Guest Book
Page generated on: 2025-12-04 at 12:38:49 | Acceptable Use Policy | Data Protection Policy | Complaint Portal
Page generated on: 2025-12-04 at 12:38:49 | Acceptable Use Policy | Data Protection Policy | Complaint Portal