Personal Presentation

Teresa Sarmento is a Senior Researcher at CEiiA Centre of Engineering and Product Development. She has a PhD from the Faculty of Engineering, the University of Porto FEUP since 2013, where she developed her thesis on Service Design and Mobile Service Experiences.

She is a Designer graduated from the College of Art and Design ESAD and Post-graduated from the Glasgow School of Art and the Portuguese Design Center. She also has an MSc in Industrial Design from ESAD / FEUP. She has been a lecturer since 1999 as a professor and guest professor in several contexts from Design, Creativity, Human Factors, or Marketing. She did Post-Doctoral research at the Faculty of Economics of Porto University.

Her research work focuses on new methods for multidisciplinary thinking in product and service experiences, considering the important role of Design. She feels comfortably challenged in involving people from different backgrounds. Recently, she published in the Journal of Place Management and Development and in the Handbook of Research on Solving Modern Healthcare Challenges. Regularly participates in international conferences, such as Service Design Conferences 2009-Oslo, 2010-Berlin, 2014-Lancaster, Frontiers in Services 2011-Ohio-2014 Miami, SERVSIG 2010-Porto, 2012-Helsinki IDEMI-2015 Florianopolis, Brazil or Senses & Sensibility - 2017 Madeira, Portugal, BID 2019-Madrid among others.