Operations Management and Logistics

Code:

EIC0091

Acronym:

GOLO

Keywords
Classification	Keyword
OFICIAL	Quantitative Methods and Management

Instance: 2020/2021 - 2S

Active?	Yes
Responsible unit:	Department of Industrial Engineering and Management
Course/CS Responsible:	Master in Informatics and Computing Engineering

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIEIC	13	Syllabus since 2009/2010	4	-	6	42	162

Teaching language

Suitable for English-speaking students

Objectives

The main objective of this course is to give students an overview of the principles and techniques of Operations Management and logistics, namely concerning:

• know and understand the key concepts in operations management, so as to solve real world problems, both in industrial and service companies;
• acquire an integrated vision of the operations management inside the organizations, namely in what concerns techniques and strategies, as well as be able to identify and tackle problems using quantitative methods;
• understand the need and role of forecasting methods, inventory planning, and of scheduling of tasks in production systems and supply chains;
• know and apply lean manufacturing concepts and tools, with the aim of reducing wastes and increase the efficiency of production systems
• know and apply techniques and tools for design, planning and management of logistic and distribution systems

Learning outcomes and competences

To allow the first-year PhD students to create, update and develop broad but simultaneously in-depth competences in operations management and logistics, which may allow them to:

- develop an integrated vision of the fundamental concepts, strategies and advanced techniques in operations management, logistics and the supply chain management;

- understand the role of operations and logistics in the company’s global strategy;

- Identify, explore and manage the bottlenecks of the production system, ensuring the effectiveness of interventions for an improved productivity.

- Draw, plan and run operations and logistics, bearing in mind the maximization of operational efficiency and customer satisfaction;

Working method

Presencial

Program

This course introduces concepts and techniques related to the design, planning, control, and improvement of both manufacturing and service operations. The following issues are covered:

1. Competitiveness and Operations; Different approaches to operations strategy: cost, quality, response time, flexibility and innovation, outsourcing strategies and 'contract manufacturing'; Operations strategies in services.
2. Fundamentals of production flow: approaches, tools and techniques.
3. Development, implementation and maintenance of "lean" operations approaches.
4. Design, Coordination and optimization of Supply Chains
5. Strategic and Aggregated Capacity Management / Production Planning and Scheduling
6. Materials Management, Demand Planning and Inventory Management
7. Logistic and distribution systems: Transport Planning and Vehicle Routing
8. Warehousing

Mandatory literature

Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano; Operations management for competitive advantage. ISBN: 0-07-121555-7
Ronald H. Ballou; Business logistics management. ISBN: 0-13-081262-5

Teaching methods and learning activities

The course is mainly aligned with active learning. It relies on a combination of case discussions, lectures, readings, and assignments. To pursue the course objective most effectively, students will have to:

Prepare and solve the assigned case

Read and present research papers on different operations management & logistics topics

Solve exercises and discuss them in class;

The supporting class tools will be computer, a data show, and specific software packages besides EXCEL.

Evaluation Type

Distributed evaluation without final exam

Assessment Components

Designation	Weight (%)
Participação presencial	10,00
Trabalho escrito	90,00
Total:	100,00

Amount of time allocated to each course unit

Designation	Time (hours)
Estudo autónomo	40,00
Frequência das aulas	52,00
Trabalho de campo	20,00
Trabalho escrito	50,00
Total:	162,00

Eligibility for exams

Students have to attend classes (according to the "General Evaluation Rules" of FEUP Pedagogical Council).

Calculation formula of final grade

Final grade is a weighted average of the five marks obtained (20% each):
- analysis and discussion of 2 individiual case study(15%+15%);
- analysis and discussion of 4 group case study (15%+20%+15%+20%);

Examinations or Special Assignments

6 works distributed over the semester (two individual and four in groups)

Classification improvement

Students may repeat two works in a resource test to be defined.