Operations Management

Code:

EEC0084

Acronym:

GOPE

Keywords
Classification	Keyword
OFICIAL	Automation, Control & Manufacturing Syst.

Instance: 2018/2019 - 1S

Active?	Yes
Responsible unit:	Department of Industrial Engineering and Management
Course/CS Responsible:	Master in Electrical and Computers Engineering

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIEEC	43	Syllabus	4	-	6	56	162

Teaching language

Portuguese

Objectives

After approval in this course, the students should be able to:

• know and understand the key concepts in operations management, so as to solve real world problems, both in industrial and service companies;
• acquire an integrated vision of the operations management inside the organizations, namely in what concerns techniques and strategies, as well as be able to identify and tackle problems using quantitative methods;
• understand the need and role of forecasting methods, inventory planning, and of scheduling of tasks in production systems and supply chains;
• know and apply lean manufacturing concepts and tools, with the aim of reducing wastes and increase the efficiency of production systems.

Learning outcomes and competences

The competences to be acquired and developed by the students, as well as the learning outcomes, result directly from the achievement of the objectives pointed above. Therefore, the aim of this course is to provide students with the following competences:  

• identify and explain the different competitive priorities of operations management;
• describe the role of operations strategy in the competitiveness of an organization;
• describe and explain the main activities and concepts in the scope of the operations management;
• design and analyse production systems using quantitative methods;
• know and apply the different forecasting and inventory management methods;
• explain and apply the main approaches, methods, and tools for performing production planning (such as: aggregate production planning, capacity planning, material requirements planning, economic order quantity, production scheduling and control);
• know and explain the fundamental concepts in supply chain management;
• understand and explain lean manufacturing philosophy and tools.

Working method

Presencial

Program

1. Strategy, competitiveness and productivity of operations
   
   
   
   • strategic relevance of operations management: an integrated view of operations
   
   
   • activities of operations management: industrial and service organizations
   
   
   • main concepts of operations management
   
   
   
   


2. Design and analysis of production systems
   
   
   
   • processes analysis
   
   
   • assembly-line balancing
   
   
   • design of production layouts
   
   
   
   


3. Inventory management
   
   
   
   • forecasting methods
   
   
   • inventory systems
   
   
   • inventory planning
   
   
   
   


4. Production planning and scheduling
   
   
   
   • aggregate production planning
   
   
   • capacity management
   
   
   • material requirements planning
   
   
   • economic order quantity
   
   
   • production scheduling
   
   
   • production control
   
   
   
   


5. Supply chain management
   
   
   
   • design and planning of supply chains
   
   
   • managing the supply chain
   
   
   
   


6. Lean manufacturing
   
   
   
   • introduction to lean manufacturing
   
   
   • main lean tools
   
   
   
   

Mandatory literature

Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano; Operations management for competitive advantage. ISBN: 0-07-121555-7

Teaching methods and learning activities

Classes will used for the presentation of the program topics, the discussion of practical cases, and the resolution of illustrative problems, using a computer.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Designation	Weight (%)
Exame	60,00
Participação presencial	10,00
Trabalho escrito	30,00
Total:	100,00

Amount of time allocated to each course unit

Designation	Time (hours)
Estudo autónomo	60,00
Frequência das aulas	52,00
Trabalho escrito	50,00
Total:	162,00

Eligibility for exams

According to the norms, article 4º.  

Calculation formula of final grade

EF (final exam) - 0 to 20 grading scale (minimum grading of 8 points)

TP (group assignment) - 0 to 20 grading scale (minimum grading of 8 points)

PP (class participation) - 0 to 20 grading scale (minimum grading of 10 points)

CF (final grade, before rounding):

CF = 0.60EF + 0.30TP + 0.10PP

In order to get course approval, the student is required to achieve the following minimum ratings:
- Continuous assessment (attendance and participation in lectures and practical): minimum of 50%
- Written test: minimum of 40%
- Home assignments: minimum of 40%

In case there is a difference higher than 4 points (on a scale 0-20) between the marks obtained in the home assignments and the written test, then the higher rating will be reduced until the difference has a maximum value of  4 points.

Examinations or Special Assignments

EF – final exam, closed book

TP – two group assignment, to be done in groups of 2 students

(the evaluation of each group assignment may include a session for discussion)

 

Special assessment (TE, DA, ...)

For students who enjoy a special status that exempt them from attending classes, the evaluation component "class participation" will be replaced by an oral examination. This oral examination will be held during the month of January and will have the same weight of the component “class participation” (10%) and will be subject to the same minimum score (50%). Students in these conditions can also opt for the regular evaluation of ordinary students. In that case, they should communicate their option to teachers by the end of the 3rd week of classes, the latest.

Classification improvement

In order to improve the final grade, only the classification obtained  in the written exam can be improved in a second exam.

Observations

Students who apply for a final exam for completion of the course will not be excused from performing a set of practical work to define by the teachers, case-by-case.