Operations Management
Keywords |
Classification |
Keyword |
OFICIAL |
Automation, Control & Manufacturing Syst. |
Instance: 2017/2018 - 1S
Cycles of Study/Courses
Acronym |
No. of Students |
Study Plan |
Curricular Years |
Credits UCN |
Credits ECTS |
Contact hours |
Total Time |
MIEEC |
51 |
Syllabus |
4 |
- |
6 |
56 |
162 |
Teaching language
Portuguese
Objectives
After approval in this course, the students should be able to:
- know and understand the key concepts in operations management, so as to solve real world problems, both in industrial and service companies;
- acquire an integrated vision of the operations management inside the organizations, namely in what concerns techniques and strategies, as well as be able to identify and tackle problems using quantitative methods;
- understand the need and role of forecasting methods, inventory planning, and of scheduling of tasks in production systems and supply chains;
- know and apply lean manufacturing concepts and tools, with the aim of reducing wastes and increase the efficiency of production systems.
Learning outcomes and competences
The competences to be acquired and developed by the students, as well as the learning outcomes, result directly from the achievement of the objectives pointed above. Therefore, the aim of this course is to provide students with the following competences:
- identify and explain the different competitive priorities of operations management;
- describe the role of operations strategy in the competitiveness of an organization;
- describe and explain the main activities and concepts in the scope of the operations management;
- design and analyse production systems using quantitative methods;
- know and apply the different forecasting and inventory management methods;
- explain and apply the main approaches, methods, and tools for performing production planning (such as: aggregate production planning, capacity planning, material requirements planning, economic order quantity, production scheduling and control);
- know and explain the fundamental concepts in supply chain management;
- understand and explain lean manufacturing philosophy and tools.
Working method
Presencial
Program
- Strategy, competitiveness and productivity of operations
- strategic relevance of operations management: an integrated view of operations
- activities of operations management: industrial and service organizations
- main concepts of operations management
- Design and analysis of production systems
- processes analysis
- assembly-line balancing
- design of production layouts
- Inventory management
- forecasting methods
- inventory systems
- inventory planning
- Production planning and scheduling
- aggregate production planning
- capacity management
- material requirements planning
- economic order quantity
- production scheduling
- production control
- Supply chain management
- design and planning of supply chains
- managing the supply chain
- Lean manufacturing
- introduction to lean manufacturing
- main lean tools
Mandatory literature
Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano;
Operations management for competitive advantage. ISBN: 0-07-121555-7
Teaching methods and learning activities
Classes will used for the presentation of the program topics, the discussion of practical cases, and the resolution of illustrative problems, using a computer.
Evaluation Type
Distributed evaluation with final exam
Assessment Components
Designation |
Weight (%) |
Exame |
60,00 |
Participação presencial |
10,00 |
Trabalho escrito |
30,00 |
Total: |
100,00 |
Amount of time allocated to each course unit
Designation |
Time (hours) |
Estudo autónomo |
60,00 |
Frequência das aulas |
52,00 |
Trabalho escrito |
50,00 |
Total: |
162,00 |
Eligibility for exams
According to the norms, article 4º.
Calculation formula of final grade
EF (final exam) - 0 to 20 grading scale (minimum grading of 8 points)
TP (group assignment) - 0 to 20 grading scale (minimum grading of 8 points)
PP (class participation) - 0 to 20 grading scale (minimum grading of 10 points)
CF (final grade, before rounding):
CF = 0.60EF + 0.30TP + 0.10PP
In order to get course approval, the student is required to achieve the following minimum ratings:
- Continuous assessment (attendance and participation in lectures and practical): minimum of 50%
- Written test: minimum of 40%
- Home assignments: minimum of 40%
In case there is a difference higher than 4 points (on a scale 0-20) between the marks obtained in the home assignments and the written test, then the higher rating will be reduced until the difference has a maximum value of 4 points.
Examinations or Special Assignments
EF – final exam, closed book
TP – two group assignment, to be done in groups of 2 students
(the evaluation of each group assignment may include a session for discussion)
Special assessment (TE, DA, ...)
For students who enjoy a special status that exempt them from attending classes, the evaluation component "class participation" will be replaced by an oral examination. This oral examination will be held during the month of January and will have the same weight of the component “class participation” (10%) and will be subject to the same minimum score (50%). Students in these conditions can also opt for the regular evaluation of ordinary students. In that case, they should communicate their option to teachers by the end of the 3rd week of classes, the latest.Classification improvement
In order to improve the final grade, only the classification obtained in the written exam can be improved in a second exam.
Observations
Students who apply for a final exam for completion of the course will not be excused from performing a set of practical work to define by the teachers, case-by-case.