Operations Management

Code:

EEC0084

Acronym:

GOPE

Keywords
Classification	Keyword
OFICIAL	Automation, Control & Manufacturing Syst.

Instance: 2016/2017 - 1S

Active?	Yes
Responsible unit:	Department of Industrial Engineering and Management
Course/CS Responsible:	Master in Electrical and Computers Engineering

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIEEC	78	Syllabus	4	-	6	56	162

Teaching language

Portuguese

Objectives

After approval in this course, the students should be able to:

• know and understand the key concepts in operations management, so as to solve real world problems, both in industrial and service companies;
• acquire an integrated vision of the operations management inside the organizations, namely in what concerns techniques and strategies, as well as be able to identify and tackle problems using quantitative methods;
• understand the need and role of forecasting methods, inventory planning, and of scheduling of tasks in production systems and supply chains;
• know and apply lean manufacturing concepts and tools, with the aim of reducing wastes and increase the efficiency of production systems.

Learning outcomes and competences

The competences to be acquired and developed by the students, as well as the learning outcomes, result directly from the achievement of the objectives pointed above. Therefore, the aim of this course is to provide students with the following competences:  

• identify and explain the different competitive priorities of operations management;
• describe the role of operations strategy in the competitiveness of an organization;
• describe and explain the main activities and concepts in the scope of the operations management;
• design and analyse production systems using quantitative methods;
• know and apply the different forecasting and inventory management methods;
• explain and apply the main approaches, methods, and tools for performing production planning (such as: aggregate production planning, capacity planning, material requirements planning, economic order quantity, production scheduling and control);
• know and explain the fundamental concepts in supply chain management;
• understand and explain lean manufacturing philosophy and tools.

Working method

Presencial

Program

1. Strategy, competitiveness and productivity of operations
   
   
   
   • strategic relevance of operations management: an integrated view of operations
   
   
   • activities of operations management: industrial and service organizations
   
   
   • main concepts of operations management
   
   
   
   


2. Design and analysis of production systems
   
   
   
   • processes analysis
   
   
   • assembly-line balancing
   
   
   • design of production layouts
   
   
   
   


3. Inventory management
   
   
   
   • forecasting methods
   
   
   • inventory systems
   
   
   • inventory planning
   
   
   
   


4. Production planning and scheduling
   
   
   
   • aggregate production planning
   
   
   • capacity management
   
   
   • material requirements planning
   
   
   • economic order quantity
   
   
   • production scheduling
   
   
   • production control
   
   
   
   


5. Supply chain management
   
   
   
   • design and planning of supply chains
   
   
   • managing the supply chain
   
   
   
   


6. Lean manufacturing
   
   
   
   • introduction to lean manufacturing
   
   
   • main lean tools
   
   
   
   

Mandatory literature

Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano; Operations management for competitive advantage. ISBN: 0-07-121555-7

Teaching methods and learning activities

Classes will used for the presentation of the program topics, the discussion of practical cases, and the resolution of illustrative problems, using a computer.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Designation	Weight (%)
Exame	65,00
Participação presencial	10,00
Trabalho escrito	25,00
Total:	100,00

Amount of time allocated to each course unit

Designation	Time (hours)
Estudo autónomo	106,00
Frequência das aulas	56,00
Total:	162,00

Eligibility for exams

According to the norms, article 4º.  

Calculation formula of final grade

EF (final exam) - 0 to 20 grading scale (minimum grading of 8 points)

TP (group assignment) - 0 to 20 grading scale (minimum grading of 8 points)

PP (class participation) - 0 to 20 grading scale

CF (final grade, before rounding):

CF = 0.65EF + 0.25TP + 0.10PP

Examinations or Special Assignments

EF – final exam, closed book

TP – group assignment, to be done in groups of 3 students

(the evaluation of the group assignment may include a session for discussion)

The students that apply for the course exam must do a set of assignments that as defined by the lecturers.

Classification improvement

Only the written exam component can be improved.