Product and Services Development Management

Code:

MIET0001

Acronym:

DNPS

Keywords
Classification	Keyword
OFICIAL	Product design

Instance: 2016/2017 - 1S

Active?	Yes
Responsible unit:	Materials and Technological Processes Group
Course/CS Responsible:	Master in Innovation and Technological Entrepreneurship

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIET	22	Syllabus since 2008/09	1	-	6	42	162

Teaching language

English

Objectives

Integration of multidisciplinary expertise in creating new products / services aiming at learning a set of strategies and tools for systematic development of structured products, in an environment of teamwork. It is intended that at the end the student:
• Be able to organize and define the process for developing product / service within the company;
• Be able to define a structured plan of development of product or service;
• Know and be able to use a set of methods and tools for a systematic practice of introducing new and innovative products to meet the needs of customers and other stakeholders and in particular the multiple functional areas of the company in its development and commercial release;
• Align the development of new products  with the company's strategy;
• Develop skills to work in a team;

Skills NCSEE: B21, L1 - L11, L40n the project and lecture attendance).

Learning outcomes and competences

The program of the course was designed to provide the student with the knowledge base that will enhance competencies  allowing not only  easy integration  as a member of product development teams as part of his professional activity but also to take a leadership role  in defining innovation strategies  in their implementation

Working method

Presencial

Program

- Introduction to the course content
 and teaching methodology

- Product/service development processes and  organization


- Strategic planning  of product and service
 development.Opportunity identification.Mission Statement

- Identify and understand  customer needs


- Translating customer needs into product/service specifications


- Generation  of concepts of product / service


- Concept and selection test

- Product architecture


- Managing product /service under uncertainty

- Prototyping Technologies. Additive Manufacturing

- Managing Project Programs and Portfolios

- Case studies and journal articles discussion

Mandatory literature

Karl T. Ulrich,Steven D. Eppinger; Product Design and Development, McGraw-Hill International, 2008. ISBN: 978-007-125947-7

Complementary Bibliography

Merle Crawford,Anthony Di Benedetto; New products management, MacGraw Hill, 2011. ISBN: 978-007-126336-8
- Tidd,Joe and Bessant,John ; Managing Innovation, Integrating Technological,Market and Organizational Change, Wley, 2013. ISBN: 978 -1-118-36063-7-
New Service Development and Design in the New Economy; New Service Development and Design in the New Economy, Lund, Studentlitteratur, 2000. ISBN: 91-44-01559-3
- Miettinen, Satu and Koivisto, Mikko ; Designing Services with Innovative Methods, Otava Book Printing, 2009. ISBN: 13 978-952-5018-42-4

Teaching methods and learning activities

The UC uses a project based learning (PBL) methodology :  a project to create a new product or service that satisifies  an opportunity identified by a team of 4-6 students is developed along the semester ,following the methodology taught in the course.

keywords

Social sciences > Economics > Management studies > Innovation management
Technological sciences > Architecture > Design > Product design

Evaluation Type

Distributed evaluation without final exam

Assessment Components

Designation	Weight (%)
Defesa pública de dissertação, de relatório de projeto ou estágio, ou de tese	70,00
Participação presencial	30,00
Total:	100,00

Calculation formula of final grade

The final mark  is based on the following criteria:


-     10% Class attendance;/participation

-     20 %  Presentation and discussion of case studies/papers  and progress reports related to tasks (assignments) planned:

-     70% Presentation and discussion of the final report of the  project to develop an innovative product or service

 

The students should demonstrate active participation in all the above components of evaluation

 

Examinations or Special Assignments

NA

Internship work/project

NA

Special assessment (TE, DA, ...)

NA

Classification improvement

NA