Organizational Behaviour

Code:

ESG0004

Acronym:

CO

Keywords
Classification	Keyword
OFICIAL	Economics

Instance: 2009/2010 - 1S

Active?	Yes
Responsible unit:	Department of Industrial Engineering and Management
Course/CS Responsible:	Master in Services Engineering and Management

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MESG	30	Syllabus since 2007/08	1	-	6	42	162

Teaching language

Portuguese

Objectives

This course unit aims to provide students with skills to perform the most appropriate roles (leadership and collaboration) to the purposes and contexts of their daily lives (professional and personal).
Specifically the student will learn:
a) That each member could / should always choose the role which is more appropriate for the purpose of that context.
b) The focus on the behaviors that support the purpose of context,
c) The management / increase their energy to achieving the objectives of the different contexts in which they intercede.
d) To manage the differences that represents the main source of energy for achieving the objectives:
e) To understand the genesis of groups and its application in the choice of mechanisms for coordination and operation using.

Program

1. The processes of self-leadership
2. The processes of construction of reality: objectivity, subjectivity, inter subjectivity)
3. The impact of contexts (safe vs. unsafe) in behavior: dimensions of effectiveness)
4. The stages of development as part of the individual and group behavior:
a) Me in a new context
b) Me in a conflict context
c) Me in a solving problems context
d) Me in a focus on action context
5. The processes of change / learning (the importance of "refreezing" and training in the implementation of change)

Mandatory literature

ARROW, H., MCGRATH, J. & BERDAHL, J. ; Small Groups as Complex Systems, Sage, 2000
FORSYHT, D.R. ; Group Dynamics (3rd ed.), Belmont-California: Wadsworth Publishing Company, 1999
HERSEY, P. & BLANCHARD, K.; So you want to know your leadership style? , Training and Development Journal, 1974
LOURENÇO, P. R., MIGUEZ, J., GOMES, A. D. & FREIRE, P.; Equipas de trabalho: eficácia ou eficácias?, Imprensa da Universidade de Coimbra
LOURENÇO, P. R., MIGUEZ, J., GOMES, A.D. & CARVALHO, C.; Eficácia Grupal: análise e discussão de um modelo multidimensional, Psychologica, Extra-Série, 2004

Teaching methods and learning activities

The approach of the different themes will be based on the following strategy:
1. Situation analysis (exercise, case, simulation)
2. Individual reflection
3. Group analysis (restrict and global)
4. Transposition to the context
5. Brief theoretical-conceptual summaries

Evaluation Type

Distributed evaluation without final exam