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Summary of Presentation in an International Conference

Integrating Management and Interaction Design perspectives for Service Design: The MINDS framework
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Ko-Hsun Huang (Author) (Other); Raymond P. Fisk (Author) (Other); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other)
2015
Documents
Improving Health Information Systems by employing a Service Design perspective
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Raymond P. Fisk (Author) (Other); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other)
2014
Documents
Embedding Experience Information into a Service Design Process
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other); Raymond P. Fisk (Author) (Other)
Developing a Model-Based Service Design Process
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other); Raymond P. Fisk (Author) (Other)
Designers Unite! Bridging service design with interaction design through extended service blueprinting
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Ko-Hsun Huang (Author) (Other); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other); Raymond P. Fisk (Author) (Other)
An activity-centric perspective to upframe customer experience and foster service innovation
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Karl-Jakob Mickelsson (Author) (Other); Kristina Heinonen (Author) (Other); Raymond P. Fisk (Author) (Other)
2017
Documents

Article in International Scientific Journal

The MINDS Method: Integrating Management and Interaction Design Perspectives for Service Design
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Ko-Hsun Huang (Author) (Other); Raymond P. Fisk (Author) (Other); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other)
Service Design for Value Networks: Enabling Value Cocreation Interactions in Healthcare
Lia Patricio (Author) (FEUP); Nelson Figueiredo de Pinho (Author) (FEUP); Jorge Grenha Teixeira (Author) (FEUP); Raymond P. Fisk (Author) (Other)
2018
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Article in International Conference Proceedings Book

Designing Services with Model-based Methods
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Leonel Nóbrega (Author) (Other); Larry Constantine (Author) (Other); Raymond P. Fisk (Author) (Other)
Customer Experience Modeling: Bridging the gap between customer experience and service design
Jorge Teixeira (Author) (FEUP); Lia Patrício (Author) (FEUP); Nuno J. Nunes (Author) (Other); Leonel Nóbrega (Author) (Other); Raymond P. Fisk (Author) (Other)

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