Combined use of key performance indicators and data envelopment analysis for the performance assessment of construction companies

• Type: Article in International Conference Proceedings Book
• Date: 2009

Authors

Isabel Maria Noronha de Resende Horta (Author) FEUP; Ana Maria Cunha Ribeiro dos Santos Ponces Camanho (Author) FEUP; Jorge Manuel Fachana Moreira da Costa (Author) FEUP

Conference proceedings International

Title: Proceedings of the PMA Conference 2009

Pages: 1-19

PMA - Theory and Practise in Performance Measurement

University of Otago, New Zealand, 14 a 17 de Abril de 2009

Scientific classification

FOS: Engineering and technology > Other engineering and technologies

CORDIS: Social sciences > Economics > Management studies > Industrial management

Other information

Abstract (EN): The traditional Construction Industry (CI) web benchmarking systems are designed to provide results based on key performance indicators, so a single company performance measure is usually unavailable. This research aims to fulfil this gap by using Data Envelopment Analysis (DEA) as a method for complementing the information provided by the traditional assessments based on performance indicators. The Portuguese CI web benchmarking system, icBench, was used to demonstrate the advantages of integrating both approaches. The analysis included a sample of 20 Portuguese leading contractors. The assessment of contractors described in this study adopted two different perspectives: organizational performance and operations performance. Two types of DEA models were used for each perspective: one allows factor weights to vary freely and the other includes weight restrictions. The results obtained show that DEA can be a useful technique to identify efficient companies and to provide performance improvement targets for the others.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 19