Conflict Mediation

Code:

OP106

Acronym:

MC

Instance: 2008/2009 - 2S

Active?	Yes
Responsible unit:	Education Sciences
Course/CS Responsible:	Master Degree in Educational Sciences

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MCED	21	Official Curricular Structure	1	-	6	-

Teaching language

Portuguese

Objectives

This curricular unit aims at complementing students knowledege of an emerging area, namely of mediation as citizenship promoting device, institutional device and conflict resolution strategy. It also aims at identifying and discussing potentialities and limitations of mediation as an instrument for managing social change and social conflicts, especially in educational contexts.
Therefore, this curricular unit entails a detailed consideration of the nature of conflicts, and of the parties involved in negotiation and mediation processes.
This curricular unit also aims at contributing to the analysis and configuration of the figures of mediation in the educational and social intervention fields.
The expected learning outcomes of this unit are the following:
- identification of the nature of conflicts, considering the characteristics of the parties involved;
- planning and conduction of mediation process;
- understanding of basic distributive and integrative negotiation strategies;
- planning interventions in social-educational contexts.
By the end of this curricular unit, students should have acquired the following competences:
- the ability to employ basic negotiation techniques;
- the ability to act as a mediator;
- to design mediation projects for educational contexts.

Program

1) types of conflict and the nature of mediation as a conflict resolution method;
2) negotiation: fundamental concepts and techniques;
3) the mediator's role: ethical and technical elements;
4) conducting a mediation process;
5) educational and community mediation.

Mandatory literature

Moore Christopher W.; O^processo de mediação. ISBN: 85-7307-474-4
Lewicki Roy J.; Negotiation. ISBN: 007-124460-3
Fisher Roger; Como conduzir uma negociação?. ISBN: 972-41-1135-0
Vezzulla Juan Carlos; Do^mediador
Burguet Arfelis Marta; El educador como gestor de conflictos. ISBN: ISBN 84-330-1380-7

Teaching methods and learning activities

Lectures, debate, role-plays, tutorials.

Evaluation Type

Distributed evaluation without final exam

Assessment Components

Description	Type	Time (hours)	Weight (%)	End date
Subject Classes	Participação presencial	32,00
	Teste	30,00
	Exame	6,00
	Total:	-	0,00

Amount of time allocated to each course unit

Description	Type	Time (hours)	End date
	Frequência das aulas	20
	Frequência das aulas	7
	Total:	27,00

Eligibility for exams

The evaluation process requires that students attend classes, without prejudice of what is stated in item 4, article 9 of the evaluation regulation.

Calculation formula of final grade

participation in the e-learning platform: 70%;
negotiation role-plays: 30%

Examinations or Special Assignments

Any student with a mark below 8 in any of the evaluation components will have to reformulate that component in order to remain in the continuous evaluation process.

Special assessment (TE, DA, ...)

Test.

Classification improvement

Students which by law are not obliged to attend classes will have to do an extra oral examination.