Identifying classes of users to facilitate negotiation

• Tipo: Artigo em Livro de Atas de Conferência Internacional
• Data: 2004

Autores

L. Nogueira (Autor) Outra; Eugénio Oliveira (Autor) FEUP

Ata de Conferência Internacional

Título: PROCESSES AND FOUNDATIONS FOR VIRTUAL ORGANIZATIONS

Páginas: 527-534

4th Working Conference on Virtual Enterprises

LUGANO, SWITZERLAND, OCT 29-31, 2003

Indexação

ISI Web of Knowledge - 0 Citações

Scopus - 0 Citações

Classificação Científica

FOS: Ciências exactas e naturais > Ciências da computação e da informação

Outras Informações

ID Authenticus: P-000-DHV

Abstract (EN): As in many industries, e-commerce technologies and strategies are stimulating a rapid growth in the services that insurance companies can offer. This rapid growth brings with it several interesting issues such as improving the quality of customer service by ensuring that individual customer's needs are reflected in the products offered. However, finding an appropriate insurance product on the Web can be a difficult and time-consuming process. In this paper we analyse the application of machine learning techniques in modeling customers of an electronic insurance market as an approach to better match customers and insurance product offers, reducing the needed effort in negotiating an insurance product, providing a valuable add-on to both customer's and insurers' sides.

Idioma: Inglês

Tipo (Avaliação Docente): Científica

Nº de páginas: 8