Understanding attitudes towards public transport and private car: A qualitative study

• Tipo: Artigo em Revista Científica Internacional
• Data: 2007

Autores

Gabriela Beirão (Autor) FEUP; J. A. Sarsfield Cabral (Autor) FEUP

Revista

Título: Transport Policy

Vol. 14 Nº 6

Páginas: 478-489

ISSN: 0967-070X

Editora: Elsevier

Indexação

ISI Web of Knowledge - 453 Citações

Scopus - 600 Citações

Classificação Científica

FOS: Ciências sociais > Economia e gestão

Outras Informações

ID Authenticus: P-004-6PV

DOI: 10.1016/j.tranpol.2007.04.009

Abstract (EN): This paper presents the results of a qualitative study of public transport users and car users in order to obtain a deeper understanding of travellers’ attitudes towards transport and to explore perceptions of public transport service quality. The key findings indicate that in order to increase public transport usage, the service should be designed in a way that accommodates the levels of service required by customers and by doing so, attract potential users. Furthermore, the choice of transport is influenced by several factors, such as individual characteristics and lifestyle, the type of journey, the perceived service performance of each transport mode and situational variables. This suggests the need for segmentation taking into account travel attitudes and behaviours. Policies which aim to influence car usage should be targeted at the market segments that are most motivated to change and willing to reduce frequency of car use.

Idioma: Inglês

Tipo (Avaliação Docente): Científica