A Negotiation Based Approach to Airline Operations Recovery

• Type: Article in International Conference Proceedings Book
• Date: 2011

Authors

António J. M. Castro (Author) FEUP; António Pereira (Author) FEUP; Leonardo Fraga (Author) FEUP; Ana Paula Rocha (Author) FEUP; Eugénio Oliveira (Author) FEUP

Conference proceedings International

Title: EPIA 2011

Pages: 122-136

15th Portuguese Conference on Artificial Intelligence

Lisboa, 10 a 13 de outubro de 2011

Scientific classification

CORDIS: Technological sciences > Technology > Knowledge technology > Agent technology

FOS: Engineering and technology > Electrical engineering, Electronic engineering, Information engineering

Other information

Abstract (EN): The Airline Operations Control Centre (AOCC) organiza- tion is responsible for monitoring and solving operational problems in day-to-day airline operations. It includes human expert teams specialized in solving problems related with aircrafts, crew members, and passengers, in a process called disruption management or operations re- covery. We present a new and innovative negotiation-based approach to solve these problems, replacing traditional AOCC expert teams with intelligent agents in a cooperative multi-agent system (MAS). Human interaction focuses on supervision and critical decision actions, such as nal approval of proposed solutions. The main research goal is to nd the best solution for each problem in an integrated, dynamic and dis- tributed way, by developing agents with their own objectives that work together to minimize the disruptions' eects in the operational plan. Our prototypes, implementing the described approach, led to experiments us- ing real airline data, with problems and solutions validated by experts. Results are presented and discussed

Language: English

Type (Professor's evaluation): Scientific