Intervention in Organizations

Code:

P849

Acronym:

IO

Keywords
Classification	Keyword
OFICIAL	Psychology

Instance: 2013/2014 - 2S

Active?	Yes
Responsible unit:	Psychology
Course/CS Responsible:	Integrated Master Psychology

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIPSI	31	Official Curricular Structure	4	-	6	54	162
		Official Curricular Structure 2012	4	-	6	54	162

Teaching language

Portuguese

Objectives

It is intended that students acquire skills of organizational intervention and understand how this intervention promotes the development of individuals, groups and organizations.

Learning outcomes and competences

At the end of the course students should be able to:

- Distinguish different theories of organizational intervention/ development;

- Know the different stages of organizational intervention and development;

- Know tools that can be used to diagnose;

- Distinguish different levels of human intervention in the organizational context;

- Know the different intervention strategies in human processes and tailor them to the level at which the intervention occurs;

- Recognize the systemic characteristics of organizations to consider in the process of organizational intervention;

- Identify the elements responsible for the group’s genesis and dynamic, and the elements that create this system; Articulate, integrating, the development stages of a group with its levels of functioning.

Working method

Presencial

Program

Part I – Introduction

1. Organizational Development

1.1. The roots and the object of organizational intervention/ development

1.2. Major theories about the organizational intervention

1.3. The professional of organizational intervention 

 

2. Key systems in organizational development 

 2.1. The organization as a system

 2.2. The group

 

Part II – Phases of the process of Organizational development

 

3. Entry into the Organization  

  

4. Diagnosis

 4.1. Organizations, groups and posts

 4.2. Feedback

 

5. Designing the intervention

 

6. Leading and managing change

 

7. Evaluating and institutionalizing change 

 

Part III – Specific Interventions

 

8. Interventions in human processes

 8.1. Approaches to individual, interpersonal and group processes

 8.2. Approaches to organizational processes

Mandatory literature

Campbell, D., Draper, R., & Huffington, C.; A systemic approach to consultation, London: Karnac Books., 1991
Cummings, T. G. & Worley, C.; Organization Development and change (8 ed.), Thomson South-Western., 2005
Miguez, J. & Lourenço, P.; Qual a contribuição da metáfora "equipa" para a abordagem da eficácia organizacional?, Comunicação apresentada no IV Encontro Luso-Espanhol de Psicologia Social, 2001
Rodrigues Anabela Santos; A^definição do conceito de grupo e suas implicações no funcionamento do sistema
Rothwell, W. J. & Sullivan, R. L. (Eds.); Practicing Organization Development. A Guide for Consultants., Market Street, San Francisco: Pfeiffer, 2005

Complementary Bibliography

Wheelan, S. & Hochberger, J.; Validation studies of the group development questionnaire., Small group research, 27(1), 143-170., (1996

Comments from the literature

When possible, the bibliography will be made available in digital format for students (in the UC page).

Teaching methods and learning activities

Lectures Case studies analysis, followed by large group discussion. Group dynamics, followed by large group discussion. Film watching and oriented exercises. Lectures and workshops by specialists in the UC’s domains, followed of group debates.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

designation	Weight (%)
Exame	50,00
Participação presencial	50,00
Total:	100,00

Amount of time allocated to each course unit

designation	Time (hours)
Estudo autónomo	70,00
Frequência das aulas	52,00
Trabalho de investigação	40,00
Total:	162,00

Eligibility for exams

The classes are mandatory. Students who are legally exempted from attendance at classes must conduct all evaluation components defined above (to do so, they must contact the teacher until the 2nd class).

Calculation formula of final grade

The final grade considers:

(a) Written exam (50%);

(b) group activity: a dynamic implemented at class (30% of final grade) (a dynamic used in a process of organizational intervention); lecture and discussion of a article on Organizational Intervention (20% of final grade).

To be approved students must have: 1) a minimal of 8 in each of the assessment components; and 2) minimal final grade of 10 (ponto 2, Artº 4 do Regulamento geral para avaliação dos discentes da FPCEUP).

Examinations or Special Assignments

See "Special assessment".

Internship work/project

Does not apply.

Special assessment (TE, DA, ...)

Students who by law are exempted from conditions of attendance to classes will perform all assessment components defined (for this, they should contact the teacher until the 2nd class).

Classification improvement

The grade improvement requires conducting a new final written exam.