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Human Resources Management

Code: 2GESS06     Acronym: GRH

Keywords
Classification Keyword
OFICIAL Management Studies

Instance: 2023/2024 - 2S Ícone do Moodle

Active? Yes
Responsible unit: Management
Course/CS Responsible: Master in Health Care Economics and Management

Cycles of Study/Courses

Acronym No. of Students Study Plan Curricular Years Credits UCN Credits ECTS Contact hours Total Time
GESS 26 Bologna Syllabus since 2012 1 - 4 28 108

Teaching language

Portuguese

Objectives

(a) Make sense of the different theoretical perspectives and approaches to the management of the workforce and their contribution and implications to individual well-being and organisation outputs, in the specific context of the health sector.

(b) Develop skills and abilities to manage health professionals in a context of significant changes in work relations.

(c) Apply the relevant concepts and theoretical frameworks to make sense of the behaviour of health professionals and other stakeholders of health organisations.

Learning outcomes and competences

(1) Explore the meaning(s) of human resource management and compare the contributions, implications and limitations of the different models and perspectives on the management of people, and particularly in the context of healthcare organisations.

(2) Analyse the internal consistency of HR policies and practices and assess their effects on performance, professionals' well-being, and service quality. 

(3) Identify the changes associated with the new work relations and examine their implications for human resource management and the professionals involved.

(4) Examine the teams' working conditions in a context of interprofessional relationships and role hybridisation.

Working method

Presencial

Pre-requirements (prior knowledge) and co-requirements (common knowledge)

n/a

Program

1. Work relations and human resource management. The 'human resource management' model: origins and meaning. Soft and hard versions of the model. Work relations and psychological contract. Specific features and stakeholders of healthcare organisations.

2. Human resource management and performance. HRM as a process. Performance indicators in health organisations. Managerialism and 'deprofessionalisation'The “best practices” and “best fit” approaches. Inconsistencies and perceptions of justice. 

3. Performance and well-being. The 'mutual gains' and the 'conflicting outcomes' perspectives. Dimensions of well-being. Work intensification. Bullying. Night work and shift work.

4. Internal fit. HR systems. Recruitment and retention. Performance appraisal and performance management. Segmentation of the workforce. Dualisation and intra-professional relations. I-deals.

5. Sustainability and problematisation of HRM. Socially responsible and sustainable HRM. Environmental challenges and green HRM.

6. New work relations.
 Flexibility. Non-standard employment arrangements. Precarious work. Outsourcing. Labour market intermediaries. Self-employment. The digital transformation in healthcare organisations: impact on work relations and and work-life relations.

7. Teamwork in healthcare. Psychological safety and learning behaviour. Interprofessional relations. Hibridisation of health professionals. Competencies of HR managers.


Mandatory literature

Gomes, J. F., Cunha, M. P. , Rego, A., Cunha, R. C. , Cabral-Cardoso, C. & Marques, C. A. ; Manual de gestão de pessoas e do capital humano (2ª edição revista e corrigida), Edições Sílabo, 2010
Niles, N.J. ; Basic Concepts of Health Care Human Resource Management (2nd edition), Jones & Bartlett Learning, 2019
McConnel, C.R. ; Human resource management in health care: Principles and Practice (3rd edition). , Jones & Bartlett Learning , 2019

Complementary Bibliography

Dubois, C.A., Mckee, M. & Nolte, E. (Eds.) ; Human resources for health in Europe. , Open University Press, 2006
Hewitt-Taylor, J. ; Understanding and Managing Change in Healthcare: A Step-by-Step Guide, Palgrave Macmillan., 2013
Boxall, P. F. and Purcell, J. ; Strategy and human resource management (4th edition), Palgrave, 2016

Comments from the literature

These are general sources. Additional and specific sources are indicated as 'further readings' in each chapter.

Teaching methods and learning activities

Presentation by the teacher of the key concepts and major approaches and traditions associated with the different topic areas. Examination and discussion of short-cases and exercises reflecting the individual and professional experience of the students. Preparation of an empirical assignment.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Designation Weight (%)
Trabalho escrito 40,00
Teste 60,00
Total: 100,00

Amount of time allocated to each course unit

Designation Time (hours)
Estudo autónomo 62,00
Frequência das aulas 21,00
Trabalho de campo 5,00
Trabalho escrito 20,00
Total: 108,00

Eligibility for exams

Class attendance is compulsory according to UP regulations (missing classes should not excede 25 percent of the sessions).

Calculation formula of final grade

Final grade = written test (60%) + empirical assignment (40%) 

Minimum grade in each element: 7.5/20.

Examinations or Special Assignments

n/a

Internship work/project

n/a

Special assessment (TE, DA, ...)

n/a

Classification improvement

The test grade can be improved in the 'reassessment examination period'.

Observations

n/a
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