Continuous Improvement in Management

Code:

2GEC11

Acronym:

GMC

Keywords
Classification	Keyword
OFICIAL	Management Studies

Instance: 2023/2024 - 2S

Active?	Yes
Course/CS Responsible:	Master in Sales Management

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
GCOM	34	Official Bologna Syllabus	1	-	7,5	56	202,5

Teaching language

Portuguese

Objectives

To provide an introduction to continuous improvement concepts and tools.

Learning outcomes and competences

Students are expected to learn the basic concepts and tools of continuous improvement.

Working method

Presencial

Program

1. Introduction


2. Continuous improvement: kaizen, lean thinking, six sigma and lean six sigma


3. Continuous improvement tools and case studies

Mandatory literature

Chase, Richard B; Operations management for competitive advantage. ISBN: 0-07-121555-7

Teaching methods and learning activities

The sessions will be based on lectures and assignments.

Software

MS Excel

Evaluation Type

Distributed evaluation without final exam

Assessment Components

Designation	Weight (%)
Participação presencial	30,00
Teste	30,00
Trabalho escrito	40,00
Total:	100,00

Amount of time allocated to each course unit

Designation	Time (hours)
Estudo autónomo	50,00
Frequência das aulas	39,00
Trabalho escrito	50,00
Total:	139,00

Eligibility for exams

All students enrolled in the course may take the final exam.

Calculation formula of final grade

1. Exam: 100% 

2. Class assignments (35%) + Team research assignment (35%) + Test (30%)

Examinations or Special Assignments

Not applicable.

Internship work/project

Not applicable.

Special assessment (TE, DA, ...)

In accordance with the assessment regulations. Evaluation that replaces a given distributed assessment test may take on a different format. For instance, in that case an oral evaluation may take place instead of a written test.

Classification improvement

In accordance with the assessment regulations, only by final exam.

Observations

“Operations Management for Competitive Advantage”. Chase, R., Jacobs, F. e Aquilano, N., McGraw-Hill.  

“Production/Operations Management - Quality, Performance and Value”. Evans, J. West Publishing Co.