The influence of the knowledge management processes on results in basic education schools

• Tipo: Artigo em Revista Científica Internacional
• Data: 2022

Autores

Cordeiro, MD (Autor) Outra; Oliveira, M (Autor) Outra; Sanchez Segura, MI (Autor) Outra

Revista

Título: Journal of Knowledge Management

ISSN: 1367-3270

Editora: Emerald

Indexação

ISI Web of Knowledge - 0 Citações

Scopus - 0 Citações

Outras Informações

ID Authenticus: P-00V-Z8J

DOI: 10.1108/jkm-07-2021-0579

Abstract (EN): Purpose This study aims to identify the influence of knowledge management processes on the performance of basic education, including both private and confessional organizations. Design/methodology/approach This study is based on a positivist view of science and adopts a quantitative approach. A survey was conducted that received 242 answers, which were analyzed using structural equation modeling. Findings All the knowledge management processes were found to impact all the dimensions of organizational performance in the schools. The role knowledge creation exerts on people in the organization was made apparent, as was the way in which knowledge storage impacts three Balanced Scorecard dimensions, namely, people, internal processes and sustainability. Research limitations/implications This research is limited to private confessional basic education schools in Brazil that work at one or more levels of basic education. Practical implications This research is intended to help educational managers improve their knowledge management practices and achieve better performance within the educational environment. Originality/value The present study identifies two topics which are still under-investigated in the field of private confessional basic education, namely: the knowledge management processes and the Balanced Scorecard approach.

Idioma: Inglês

Tipo (Avaliação Docente): Científica

Nº de páginas: 19