Performance benchmarking using composite indicators to support regulation of the Portuguese wastewater sector

• Tipo: Artigo em Revista Científica Internacional
• Data: 2020

Autores

Alda A. Henriques (Autor) Outra; Ana S. Camanho (Autor) FEUP; Pedro Amorim (Autor) FEUP; Jaime G. Silva (Autor) Outra

Revista

Título: Utilities Policy

Vol. 66

Páginas: 1-18

ISSN: 0957-1787

Editora: Elsevier

Indexação

ISI Web of Knowledge - 27 Citações

Scopus - 28 Citações

Outras Informações

ID Authenticus: P-00S-K06

DOI: 10.1016/j.jup.2020.101082

Abstract (EN): This paper develops a benchmarking framework to support performance-based sunshine regulation in the water sector. It uses benefit-of-the-doubt composite indicators formulated with a directional distance function. Weight restrictions are incorporated in the model to account for different perspectives in the performance assessment. The framework is tested using data of the Portuguese regulation authority concerning the activity of wastewater operators. The information obtained using this framework reflects overall performance at the firm level and complements traditional evaluations of regulatory authorities based on the analysis of individual indicators. The results can be used to disseminate best practices, motivate continuous improvement, and foster enhancements in the governance of regulated utilities.

Idioma: Inglês

Tipo (Avaliação Docente): Científica

Nº de páginas: 18