Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms

• Tipo: Artigo em Livro de Atas de Conferência Internacional
• Data: 2013

Autores

moreira, mra (Autor) FEP; maia, mas (Autor) Outra; sousa, psa (Autor) FEP; meneses, rfc (Autor) Outra

Ata de Conferência Internacional

Título: EXPLORING SERVICES SCIENCE, IESS 2013

Páginas: 246-262

4th International Conferences on Exploring Service Science

Porto, PORTUGAL, FEB 07-08, 2013

Indexação

ISI Web of Knowledge - 10 Citações

Scopus - 11 Citações

Classificação Científica

FOS: Ciências exactas e naturais > Ciências da computação e da informação

Outras Informações

ID Authenticus: P-008-98F

DOI: 10.1007/978-3-642-36356-6_18

Abstract (EN): Globalization has created countless opportunities for the internationalization of a wide range of services. Recent technological innovations associated with the reduction or elimination of trade barriers, resulted in an exponential expansion of service firms. This paper analyzes the internal and external factors that influence the decision to operate internationally. The hypotheses are empirically examined through a survey sent to 322 firms from the design, architecture and engineering sector. Multivariate analysis is used to ascertain the main determinants of internationalization in these firms. The findings indicate that the main reasons underlying the internationalization of these service firms are the size of the firm, the competitive environment and the staff's degree of international experience. These factors, which influence the management's attitudes toward operating internationally, determine the firm's degree of internationalization. Moreover, firms that have a high number of senior managers with a graduate course and higher skills in foreign languages are more prone to internationalize. Some practical implications are presented for service firms that are in the process of internationalizing.

Idioma: Inglês

Tipo (Avaliação Docente): Científica

Nº de páginas: 17