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Understanding the customer experience with smart service: a qualitative study of the smart energy service ecosystem
Title
Understanding the customer experience with smart service: a qualitative study of the smart energy service ecosystem
Type
Summary of Presentation in an International Conference
Year
2018
Authors
Luisa Gonçalves
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Lia Patrício
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FEUP
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Scientific
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Of the same authors
Understanding the customer experience with smart services (2020)
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Article in International Scientific Journal
Luisa Gonçalves; Lia Patrício; Jorge Teixeira; Nancy V. Wünderlich
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