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Emergency

Internal emergency numbers

Save these numbers!
In case of emergency, and only in that case, call one of the emergency numbers of the front entrance corresponding to the building you are in:
Front entrance FC1 22 0402 112 | 963 605 071 | Internal network: #112
Front entrance FC2/FC3 22 0402 212 | 967 180 422 | Internal network: #112
Front entrance FC4/FC5 22 0402 412 | 967 180 447 | Internal network: #112
Front entrance FC6 22 0402 612 | 967 180 448 | Internal network: #112
Front entrance FCV2 General: : 22 0402 850 | 968 315 802
Geophysical Institute General: 22 0402 881
Astronomical Observatory General: 935 377 095
In the Campo Alegre buildings, a call through an internal telephone to the internal network number #112 will be forwarded to the corresponding front entrance. A call to the emergency landline is forwarded to the emergency mobile phone, even in the event of a power failure. In the other FCUP facilities, the general number must be used.


European emergency number

If it is necessary to call INEM (European emergency Nr.: 112), please note that:
  • You must stay close to the victim to be able to answer the questions asked;
  • Indicate the exact location at FCUP where you are and the route of entry of the INEM vehicle or ambulance:
    • Buildings FC1, FC2, FC3: Via Panorâmica, nr. 45
    • Buildings FC4/FC5: Rua do Campo Alegre, nr. 823
    • Building FC6: Travessa de Entrecampos nr. 184
  • It is essential to notify the Security Post (at the Front entrance) so the vehicle can enter the FCUP premises.

General Safety Instructions

In Case of Evacuation (Alarm Sirens)
  • The need to evacuate a place is communicated verbally by the Security Team or through an audible alarm with a continuous siren sound.
  • Head immediately to the exits without wasting time gathering your belongings.
  • Proceed to the outside of the building following the indications on the evacuation signs;
  • Help those who need support;
  • Do not attempt to use the elevators;
  • Avoid passing through areas with smoke and if you can't avoid it, move around crouching.
  • Follow the instructions of the FCUP Security Team.
  • Once outside the building, make your way calmly to the Meeting Point;
  • If you have information that may be relevant to the control of the emergency, please pass it on to the FCUP Security Team;
  • Do not return to the interior of the building until the emergency is declared to be over;
  • Calmly wait for information at the Meeting Point.


EVACUATION OF CLASSROOMS AND LABORATORIES
In the event of an Evacuation Order, the teachers, researchers or technicians in charge must:

  • Communicate the need to evacuate the room/lab;
  • Inform that no one can leave the place with objects that may delay or hinder the evacuation;
  • Ensure that all occupants leave quickly and orderly;
  • Carry out the necessary procedures so that the site is left in safe conditions (equipment stoppage, power cut, interruption of experiments, gas cut, etc.);
  • Ensure that doors and windows are closed but not locked;
  • After confirming the total evacuation of the place, head to the meeting point.


In Case of a Fire
  • Inform the people present of the need to leave the place;
  • Quickly report the occurrence to the Security Post (Front entrance);
  • If you have adequate knowledge and safety conditions are met, try to extinguish the fire with the extinguishers available on site;
  • If conditions worsen and you must leave the area, close all doors near the fire.


In Case of a Medical Emergency
  • Ensure safety conditions for yourself, the victim and third parties;
  • Report the occurrence to the Security Post (F);
  • Stay on site until the Security Team arrives.
  • In severe cases of victims of sudden illness or accident, quickly call 112 and be aware that:
    • You should stay close to the victim to be able to answer the questions asked;
    • Indicate the exact location at FCUP where you are and the ambulance's entry route to that location:
    • BuildingsFC1, FC2, FC3: Via Panorâmica, nr. 45
    • BuildingsFC4/FC5: Rua do Campo Alegre, nr. 823
    • BuildingFC6: Travessa de Entrecampos nr. 184
  • It is essential to notify the Security Post (Front entrance), so that the entry of the vehicle into the FCUP premises is facilitated.

112 ALERT Methodology

IdentificationExact address and location
Name and age of the victim
Situation that motivated the occurrence
Current situationDescription of the clinical condition
Signs and Symptoms
Background
(when possible to assess)
Historic of diseases
Usual medication
Allergies
EvaluationType of emergency identified
PProcedures performed


In case of a Psychological Emergency

Signs of Anxiety and Panic

  • Vacant and empty stare, not responsive to verbal guidance;
  • Disoriented (wandering);
  • Very intense emotional reactions (uncontrollable crying, hyperventilation);
  • Uncontrollable physical reactions (tremors);
  • Frantic search behavior;
  • Risky activities (hitting objects and/or hitting one's body, uttering threats...).

Acting in situations of Anxiety and Panic

  • Remove the person from the place where the anxiety/panic episode occurred and lead them to a safe and reserved place;
  • If you are unable to accompany the person, call or ask to call the first aid team;
  • Ask the person if she usually takes any medication (anxiolytic) and, if so, ask if she has it with her and if she wants to take it;
  • Help the person to calm down and breathe;
  • If the person is not physically agitated, ask the person to sit down;
  • If the person does not stabilise, explain that 112 will be called and that they will help (if in doubt, always call 112);
  • If an ambulance is sent to FCUP, inform the Security Post (Front entrance);
  • Request identification information from the person (name, telephone contact, student / mechanographic number) to report the occurrence.
In case of Explosion
  • Protect yourself from the explosion;
  • Please inform the Security Post (Front entrance)
  • Move away safely and proceed to the Meeting Point
In case of an earthquake
  • Stay away from windows, glass, bookshelves, cabinets and other heavy objects that may fall;
  • Place yourself under a desk, table, or chair, lean against a pillar or interior wall and protect your head with your hands;
  • Maintain serenity and calm the people around you;
  • Remain protected until the quake is over;
  • Support people in difficulty, but don't take unnecessary risks.
  • Make your way carefully and safely to the Meeting Point.
In Case of a Gas Leak
  • Report the occurrence to the Security Post (Front entrance);
  • Do not turn on any electrical appliance or flip switches;
  • If it is safe, ventilate the place, opening doors and windows;
  • Move away from the site safely.
In Case of Bomb Threat
  • Only inform the Security Post (Front entrance).
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