Towards an organization of computers for managing airline operations

• Type: Article in International Conference Proceedings Book
• Date: 2016

Authors

António J. M. Castro (Author) FEUP; Ana Paula Rocha (Author) FEUP; Eugénio Oliveira (Author) FEUP

Conference proceedings International

Title: Proceedings of the 31st International Conference on Computers and Their Applications, CATA 2016

Pages: 239-244

31st International Conference on Computers and Their Applications, CATA 2016

4 April 2016 through 6 April 2016

Indexing

Scopus - 0 Citations

Other information

Authenticus ID: P-00K-HHM

Abstract (EN): Currently, Airline Operations Control Centers (AOCC) are organizations of humans, together with computers to help them in managing the airline operations. In this paper we present MASDIMA a Multi-Agent System that was developed having in mind that the AOCC can be an organization of computers, having humans as helpers in managing the airline operation. MASDIMA has a high degree of autonomy including learning capabilities and is able to integrate information from external systems. MASDIMA learns from data but also from the interaction with the human AOC operators and expects from them feedback and permission before changing the operational plan with the solutions found. MASDIMA will start to be used in a Proof-of-Concept phase in an European Airline in 2016 and preliminary results show that it is able to reduce costs and increase passenger satisfaction. Besides introducing the system we will present our view regarding topics such as the design, analysis and operations of truly integrated systems of humans and machines, based on our experience in designing and operating MASDIMA. Hopefully, our contribution will allow a fruitful discussion upon these important topics. Copyright ISCA.

Language: English

Type (Professor's evaluation): Scientific