Design of a prototype for performing hospital benchmarking: Production and management of hospital quality indicators

• Tipo: Artigo em Livro de Atas de Conferência Internacional
• Data: 2012

Autores

Gaspar, J (Autor) Outra; Rocha, N (Autor) Outra; Freitas A (Autor) FMUP

Ata de Conferência Internacional

Título: HEALTHINF 2012 - Proceedings of the International Conference on Health Informatics

Páginas: 312-317

HEALTHINF 2012 - Proceedings of the International Conference on Health Informatics

Vilamoura, Algarve, 1 February 2012 through 4 February 2012

Indexação

Scopus - 0 Citações

Outras Informações

ID Authenticus: P-008-47V

Abstract (EN): Introduction: Hospitals are complex organizations and the quality and efficiency of care and the hospital assessment performance are complex features to measure and estimate. Aim: To extract an useful knowledge from hospital databases to develop a hospital dashboard for quality and management indicators and to generate sufficient information, relevant and timely, to assist in decision-making processes. Methods: This study was structured with four distinct phases: preliminary study, literature review, definition and development, and evaluation results. Results: The preliminary studies were grouped in production and quality hospital indicators. In 2010 there was a reduction (3.5%) in the total number of episodes, a reduction (30%) on exceptional short LOS episodes, a significant reduction of obstetric complications, and an increase the problems related to clinical coding. Discussion: In a preliminary way, it can be observed the importance in a hospital management of such results synthesized and summarized in groups of production and quality hospital indicators. Conclusion: This work comprises the study of solutions can contribute to the improvement of healthcare delivery, aiming towards management support and the desired hospital operating costs reduction.

Idioma: Inglês

Tipo (Avaliação Docente): Científica