Resumo (PT):
Abstract (EN):
This research addresses the gap between academic training and professional demands for
organizational spokespersons across multiple countries, including Spain, Turkey, Ukraine, the United
States, and EU institutions. The study's general objective is to examine this gap and propose an
integrated competency framework for communication programs. Using semi-structured interviews with
practicing spokespersons and communication directors, the research identifies essential competencies
lacking in current higher education curricula.
The research highlights significant disparities between academic preparation and workplace requirements.
It clarifies the distinction between communication director and spokesperson roles, with the former
focusing on strategic direction and the latter on operational implementation of communication strategies.
Based on these findings, an integrated competency framework is proposed for communication programs
to better prepare graduates for spokesperson positions. These competencies are categorized into basic,
occupational, and professional characteristics within the integrated competency framework. Essential
competencies identified include analytical thinking, stress resistance, emotional intelligence, initiative, risktaking
ability, crisis management, communication skills, and strategic planning ability, among others.
The study's cross-cultural analysis provides valuable insights for curriculum development in
communication programs worldwide, aiming to bridge the identified competency gaps and enhance
graduates' preparedness for professional demands. This research aligns with the Sustainable
Development Goals (SDGs), particularly Goal 4, which aims to ensure inclusive and equitable quality
education and promote lifelong learning opportunities for all.
Keywords: Spokesperson training, Communication programs, Specialized skills, Professional demands,
Higher Education
Language:
English
Type (Professor's evaluation):
Scientific