Intervention in Organizations

Code:

P849

Acronym:

IO

Keywords
Classification	Keyword
OFICIAL	Psychology

Instance: 2020/2021 - 2S

Active?	Yes
Web Page:	https://moodle.up.pt/course/view.php?id=1292
Responsible unit:	Psychology
Course/CS Responsible:	Integrated Master Psychology

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIPSI	26	Official Curricular Structure	4	-	6	54	162

Teaching language

Suitable for English-speaking students

Objectives

It is intended that students acquire skills of organizational intervention (planned change) and understand how this intervention promotes the development of individuals, groups and organizations.

Learning outcomes and competences

At the end of the course students should be able to:

- Distinguish different theories of organizational intervention/ development;

- Know the different stages of organizational intervention and development;

- Know tools that can be used to diagnose;

- Distinguish different levels of human intervention in the organizational context;

- Know the different intervention strategies in human processes and tailor them to the level at which the intervention occurs;

- Recognize the systemic characteristics of organizations to consider in the process of organizational intervention.

Working method

Presencial

Pre-requirements (prior knowledge) and co-requirements (common knowledge)

Knowledge in the field of Organizational Psychology.

Program

Part I – Introduction

1. Organizational Development

1.1. The roots and the object of organizational intervention/ development
1.2. Major theories about the organizational intervention
1.3. Organization as an open system
1.4. The professional of organizational intervention 

Part II – Phases of the process of Organizational development

2. Entry into the Organization  

3. Diagnosis
3.1. Levels  of diagnosis
3.2. Gathering information
3.3. Diagnosis feedback

4. Designing the intervention

5. Leading and managing change

6. Evaluating and institutionalizing change

Part III – Specific Interventions

7. Interventions in human processes
7.1. Approaches to individual processes
7.2. Approaches to interpersonal and group processes
7.3. Approaches to organizational processes

8. Interventions in technostruture
8.1. Employee Involvement

Mandatory literature

Cummings, T. G. & Worley, C.; Organization Development and change (8 ed.), Thomson South-Western., 2005
Campbell, D., Draper, R., & Huffington, C.; A systemic approach to consultation, London: Karnac Books., 1991
Rothwell, W. J. & Sullivan, R. L. (Eds.); Practicing Organization Development. A Guide for Consultants., Market Street, San Francisco: Pfeiffer, 2005

Complementary Bibliography

Brandão, C., Saraiva, E., & Miguez, J. ; A Técnica dos Incidentes Críticos em contexto de formação e desenvolvimento em medicina, News & Views, Revista da Sociedade Portuguesa de Medicina Física e de Reabilitação, nº 18 (Dezembro), 17-18., 2014
Miguez, J. & Lourenço, P.; Qual a contribuição da metáfora "equipa" para a abordagem da eficácia organizacional?, Comunicação apresentada no IV Encontro Luso-Espanhol de Psicologia Social, 2001
Rodrigues Anabela Santos; A^definição do conceito de grupo e suas implicações no funcionamento do sistema

Comments from the literature

Students should in a regular basis contact with journals in the area: 
- Consulting Psychology Journal;
- Consulting Psychology Bulletin;
- Jornal of Organizational change management.

When possible, the bibliography will be made available in digital format for students (in the UC page - moodle).

Teaching methods and learning activities

Lectures; Case studies analysis, followed by large group discussion. Group dynamics, followed by large group discussion. Film watching and oriented exercises. Lectures and workshops by specialists in the UC’s domains, followed of group debates.

keywords

Social sciences > Psychological sciences > Psychology

Evaluation Type

Distributed evaluation with final exam

Assessment Components

designation	Weight (%)
Exame	50,00
Trabalho escrito	50,00
Total:	100,00

Amount of time allocated to each course unit

designation	Time (hours)
Elaboração de projeto	32,00
Estudo autónomo	44,00
Frequência das aulas	54,00
Trabalho de campo	32,00
Total:	162,00

Eligibility for exams

Classes are mandatory for all students.
Students who miss more than 25% of the classes will not obtain attendance (in accordance with paragraph 2 of Article 9 of the Assessment Regulations).

Students who are legally exempted from attendance at classes must conduct all evaluation components defined above (to do so, they must contact the teacher until the 2nd class).
It is not possible to join the class after the second class.

Calculation formula of final grade

The final grade considers:

(a) Written exam (50%) (in portuguese);

(b) group assignament:
- process of Organizational Intervention (design and implementation of some stages) - 50% of the final grade.

To be approved students must have: 1) a minimal of 8 in each of the assessment components; and 2) minimal final grade of 10 (ponto 2, Artº 4 do Regulamento geral para avaliação dos discentes da FPCEUP).

The final classification is obtained considering evaluation components outlined above.
The ratings in each of the components and the final classification will be communicated to students on a scale of 0 to 20.

Examinations or Special Assignments

See "Special assessment".

Internship work/project

Does not apply.

Special assessment (TE, DA, ...)

Students who by law are exempted from conditions of attendance to classes will perform all assessment components defined (for this, they should contact the teacher until the 2nd class).

Classification improvement

Students may require the UC’s exam grade improvement once, until the Special evaluation period of the following academic year in which the students passed the UC and the UC foresees an exam.

Observations

Students need to be proficient in Portuguese (spoken and understood).

The final written exam will be held in at distance using Moodle at the students' personal computers.