Intervention in Organizations

Code:

P849

Acronym:

IO

Keywords
Classification	Keyword
OFICIAL	Psychology

Instance: 2012/2013 - 2S

Active?	Yes
Responsible unit:	Psychology
Course/CS Responsible:	Integrated Master Psychology

Cycles of Study/Courses

Acronym	No. of Students	Study Plan	Curricular Years	Credits UCN	Credits ECTS	Contact hours	Total Time
MIPSI	25	Official Curricular Structure	4	-	6	54	162
		Official Curricular Structure 2012	4	-	6	54	162

Teaching language

Portuguese

Objectives

It is intended that students acquire skills of organizational intervention and understand how this intervention promotes the development of individuals, groups and organizations. At the end of the course students should be able to: - Distinguish different theories of organizational intervention/ development; - Know the different stages of organizational intervention; - Know tools that can be used to diagnose; - Distinguish different levels of human intervention in the organizational context; - Know the different intervention strategies in human processes and tailor them to the level at which intervention occurs; - Recognize the systemic characteristics of organizations to consider in the process of organizational intervention; - Identify the elements responsible for the group’s genesis and dynamic, and the elements that create this system; - Identify and characterize the development stages of a group; - Articulate, integrating, the development stages of a group with its levels of functioning.

Learning outcomes and competences

At the end of the course students should be able to:

- Differentiate models of planned change;

- To plan a process of organizational intervention;

- Master the basic principles of systemic approach to organizations

- Identify the development phase of a team or workgroup and the appropriate strategies to enhance the development of that system;

- Perform a diagnose at the organizational, group and individual levels;

- Differentiate intervention strategies in human processes and systematize their application.

Working method

Presencial

Program

1. Organizational Development 1.1. The roots and the object of organizational intervention/ development 1.2. Major theories about the organizational intervention (planned change) 1.3. The professional of organizational intervention 2. Key systems in organizational development 2.1. The organization as a system 2.2. The group 3. The process of organizational intervention 3.1. Entry into the Organization 3.2. Diagnosis of organizations, groups and posts 3.3. Collection, analysis and feedback of diagnostic data 3.4. Designing the intervention 3.5. Leading and managing change 3.6. Evaluating and institutionalizing change 4. Interventions in human processes 4.1. Approaches to individual, interpersonal and group processes 4.2. Approaches to organizational processes

Mandatory literature

Campbell, D., Draper, R., & Huffington, C.; A systemic approach to consultation, London: Karnac Books., 1991
Cummings, T. G. & Worley, C.; Organization Development and change (8 ed.), Thomson South-Western., 2005
Miguez, J. & Lourenço, P.; Qual a contribuição da metáfora "equipa" para a abordagem da eficácia organizacional?, Comunicação apresentada no IV Encontro Luso-Espanhol de Psicologia Social, 2001
Rodrigues Anabela Santos; A^definição do conceito de grupo e suas implicações no funcionamento do sistema
Rothwell, W. J. & Sullivan, R. L. (Eds.); Practicing Organization Development. A Guide for Consultants., Market Street, San Francisco: Pfeiffer, 2005
Wheelan, S. & Hochberger, J.; Validation studies of the group development questionnaire., Small group research, 27(1), 143-170., (1996

Comments from the literature

When possible, bibliography will be made available in digital format for students (in the UC page).

Teaching methods and learning activities

Lectures Case studies analysis, followed by large group discussion. Group dynamics, followed by large group discussion. Film watching and oriented exercises. Lectures and workshops by specialists in the UC’s domains, followed of group debates.

Evaluation Type

Distributed evaluation with final exam

Assessment Components

Description	Type	Time (hours)	Weight (%)	End date
Exam	Exame	2,00	50,00
Presentation and discussion of texts	Teste	1,00	20,00
Implementation and integration of experiential exercise	Teste	1,50	30,00
	Total:	-	100,00

Amount of time allocated to each course unit

Description	Type	Time (hours)	End date
	Estudo autónomo	42
Attending classes	Frequência das aulas	52,5
Preparation and training of dynamic	Estudo autónomo	10
	Total:	104,50

Eligibility for exams

The classes are mandatory. Students who are legally exempted from attendance at classes must conduct all evaluation components defined above (to do so, they must contact the teacher until the 2nd class).

Calculation formula of final grade

The final grade considers: (a) Written exam (50%); (b) group activity: . a dynamic implemented at class (20%) (dynamic used in a process of organizational intervention); . a paper on a topic within Organizational Intervention, integrating the dynamic implemented in the class (30%).

Examinations or Special Assignments

See "Special assessment".

Special assessment (TE, DA, ...)

Students who by law are exempted from conditions of attendance to classes will perform all assessment components defined (for this, they should contact the teacher until the 2nd class).

Classification improvement

The grade improvement requires conducting a new final written exam.