Usability of authentication and access control: a case study in healthcare

• Type: Article in International Conference Proceedings Book
• Date: 2011

Authors

ferreira, a (Author) FMUP; cruz-correia, r (Author) FMUP; antunes, l (Author) FCUP

Conference proceedings International

Title: International Carnahan Conference on Security Technology Proceedings

Pages: 1-7

IEEE International Carnahan Conference on Security Technology (ICCST)

Barcelona, SPAIN, OCT 18-21, 2011

Indexing

ISI Web of Knowledge - 0 Citations

Scopus - 7 Citations

Scientific classification

FOS: Natural sciences > Computer and information sciences

Other information

Authenticus ID: P-002-ZW3

DOI: 10.1109/ccst.2011.6095873

Abstract (EN): Although there is an initial plan describing the rules to access an Electronic Medical Record (EMR) that is devised by implementers and software engineers, its access in practice is often different from what was envisaged. Healthcare professionals do not normally participate in the design of working tools, so they have to adapt their workflows around the systems in order to use them for their daily practice (being this one of the main reasons for health information systems failure); or they may circumvent the rules established for accessing the system because those rules are too cumbersome, time-consuming, or both. The objective of this paper is to study the usability of authentication and access control features in the healthcare environment with the use of qualitative methods. Usability studies using qualitative data collection and analysis can deeper explore people's behaviour when interacting with security technology and help understand better the context, workflows, needs and beliefs of users. This can facilitate in defining better security technology that is closer to the healthcare practice.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 7