Towards a methodological mediation in techno-organisational development processes

• Type: Article in International Conference Proceedings Book
• Date: 1996

Authors

António Lucas Soares (Author) FEUP; José Baptista Mendonça (Author) FEUP

Conference proceedings International

Title: 2nd Euroconference on Anthropocentric Lean Production Systems

ALPS'96 - 2nd Euroconference on Anthropocentric Lean Production Systems

Bolonha, Itália

Other information

Abstract (EN): When faced with the problem of undertaking a Techno-Organizational development process driven by engineering and social sciences, one must inevitably deal with different technical languages which are the basis for the description, reasoning and action in the enterprise's reality. The effectiveness of the innovation process (be it at the operational or project level) depends largely on the understanding of such languages by all the actors involved. Another important aspect is the complexity of the process, reflected in a broad range of very structured to very unstructured information that must be managed. Our approach in improving techno-organisational innovation processes, is to provide collaboration tools to mediate between development actors perspectives, helping in the management of the process complexity and providing an infra-structure for methodological mediation. The underlying goals are to enhance the communication between development actors in the first place and to implement an infrastructure for multi-perspective techno-organisational analysis and design. In this paper we describe the main aspects of this work, framed by the topics of participation and interdisciplinarity in TO development.

Language: Portuguese

Type (Professor's evaluation): Scientific