SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services

• Type: Article in International Scientific Journal
• Date: 2023

Authors

Jorge Teixeira (Author) FEUP; Gallan, AS (Author) Other; Wilson, HN (Author) Other

Journal

Title: Journal of Services Marketing

Vol. 38

Pages: 227-237

ISSN: 0887-6045

Publisher: Emerald

Indexing

ISI Web of Knowledge - 1 Citation

Scopus - 1 Citation

Other information

Authenticus ID: P-00Z-G91

DOI: 10.1108/jsm-04-2023-0158

Abstract (EN): Purpose - Humanity and all life depend on the natural environment of Planet Earth, and that environment is in acute crisis across land, sea and air. One of a set of commentaries on how service can address the UN's sustainable development goals (SDGs), the authors focus on environmental goals SDG 13 (climate action), SDG 14 (life below water) and SDG 15 (life on land). This paper aims to propose a conceptual framework that incorporates the natural environment into transformative services. Design/methodology/approach - The authors trace the evolution of service thinking about the natural environment, from a stewardship perspective of the environment as a set of resources to be managed, through an acknowledgement of nonhuman organisms as actors that can participate in service exchange, towards an emergent concept of ecosystems as integrating human social actors and other biological actors who engage fully in value co-creation. Findings - The authors derive a framework integrating human and other life forms as co-creating actors, drawing on shared natural resources to achieve mutualism, where each actor can have a net benefit from the relationship. Future research questions are posited that may help services research address SDGs 13-15. Originality/value - The framework integrates ideas from environmental ecosystem literature to inform the nature of ecosystems. By integrating environmental actors and ecological insights into the understanding of service ecosystems, service scholars are well placed to make unique contributions to the global challenge of creating a sustainable future.

Language: English

Type (Professor's evaluation): Scientific

No. of pages: 11