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The impact of benevolence in computational trust

Title
The impact of benevolence in computational trust
Type
Article in International Conference Proceedings Book
Year
2013
Authors
Joana Urbano
(Author)
Other
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Eugénio Oliveira
(Author)
FEUP
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Conference proceedings International
Pages: 210-224
Agreement Technologies - Second International Conference, AT 2013, Beijing, China, August 1-2, 2013. Proceedings
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Scientific classification
CORDIS: Physical sciences > Computer science ; Physical sciences > Computer science > Informatics
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Authenticus ID: P-008-CGD
Abstract (EN): Trust is a construct of paramount importance in society. Accordingly, computational trust is evolving fast in order to allow trust in artificial societies. Despite the advances in this research field, most computational trust approaches evaluate trust by estimating the trustworthiness of the agents under evaluation (the trustees), without however distinguishing between the different dimensions of trustworthiness, such as ability and benevolence. In this paper, we propose different techniques to extract the ability of the trustee in the task at hand and to infer the benevolence of the trustee toward the truster when the trust judgment is made. Moreover, we propose to dynamically change the relative importance and impact of both ability and benevolence on the perceived trustworthiness of the trustee, taking into consideration the development of the relationship between the truster and the trustee and the disposition of the truster in the specific situation. Finally, we set an experimental scenario to evaluate our approach. The results obtained from these experiments show that the proposed techniques significantly improve the reliability of the estimation of the trustworthiness of agents. © 2013 Springer-Verlag.
Language: English
Type (Professor's evaluation): Scientific
No. of pages: 15
License type: Click to view license CC BY-NC
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AT13-proof-80680210 895.94 KB
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