Abstract (EN):
This paper develops measures, based on
the Malmquist index, that enable the decision making
units¿ internal inefficiencies to be distinguished
from those associated with their group (or program)
characteristics. The applicability of these measures
is illustrated with the assessment of bank branches¿
performance. The analysis involves the construction
of an index reflecting the relative performance of
branches in four different regions, which can be
decomposed into an index for the comparison of
within-group efficiency spread, evaluating internal
managerial efficiencies, and an index for the comparison
of frontier productivity, reflecting the impact
of environmental factors and regional managerial
policies on branches¿ productivity.
Language:
English
Type (Professor's evaluation):
Scientific
No. of pages:
15