An In-Depth Study of Mobile Ticketing Services in Urban Passenger Transport

• Type: Chapter or Part of a Book
• Date: 2020

Authors

Marta Campos Ferreira (Author) FCUP; Teresa Galvão Dias (Author) FEUP; Falcão e Cunha, J (Author) Other

Other information

Authenticus ID: P-00S-7TP

DOI: 10.4018/978-1-7998-2112-0.ch008

Abstract (EN): <jats:p>This chapter presents an in-depth study of the current situation of mobile ticketing services in the context of urban passenger transport, and points out future trends and directions that will define forthcoming versions of mobile ticketing services. It defines mobile ticketing services and presents the technologies most used to deliver these solutions. This is complemented by a survey of research studies and experiences of deployments in a real environment. The mobile ticketing ecosystem is then deeply explored, where key players are identified as well as their key drivers and concerns regarding mobile ticketing services. Finally, future trends and research opportunities regarding mobile ticketing solutions are presented. </jats:p>

Language: English

Type (Professor's evaluation): Scientific